Nachaly Rosado Pinto
Bethlehem,PA
Summary
Temple University Alumni - Bachelor of Business Administrations. Dedicated to working Contract Full-Time positions while attending College Full-Time as well. Driven and decisive Recruiter offering 5+ years of experience managing human resources teams to deliver compliance, personnel communication, and workforce programs. Driven to handle customer/client complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
10
10
years of professional experience
Work History
Human Resources/Talent Acquisition Specialist
Bakerly
06.2023 - Current
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
- Negotiated contracts and managed budget for recruiting expenses.
- Developed and implemented onboarding and orientation programs for new employees.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated cross-functionally with HR colleagues to develop targeted initiatives aimed at enhancing employee engagement, diversity, and inclusion within the organization.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Implemented data-driven approach to talent acquisition strategies by leveraging metrics to evaluate recruitment performance continuously.
Talent Acquisition Manager
ADP
08.2022 - 05.2023
- Oversee, manage and process payroll for 6 Talent Acquisition Associates
- Partner with hiring managers to identify recruitment strategy, key requirements, edit job descriptions, and create project plans for each role
- Operating as the lead point of contact for any and all matters specific to the account I was assigned to
- Meet designated metrics and goals determined by the recruiting strategy plan such as number of phone screens, hiring team interviews, time to fill, and number of jobs filled which will vary depending on the type of role
- Recruit full-time, part-time, temporary, contractual and intern personnel
- Manage company marketing and recruiting budget.
Recruitment Manager
Peoplelink
12.2021 - 05.2022
- Working closely with the team of recruiters to develop them and help them understand the client needs and requirements
- Operating as the lead point of contact for any and all matters specific to the account I was assigned to
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- Collaborate with the sales team to achieve quotas
- Prepare reports on account status
- Assist with challenging client requests or issue escalation as needed.
Recruitment Manager
Staff Management
05.2019 - 04.2021
- Update recruiting procedures or create new procedures
- Supervise the recruiting team
- Search for and enforce new sourcing methods to find job candidates
- Evaluate and suggest the best recruiting software for the employer
- Suggest ways to improve the employer's brand
- Research the best job advertising techniques
- Advise hiring managers on proper interviewing methods
- Attend career events and job fairs
- Outsource, implement new recruiting strategies
- Interview and place the right fit candidates into one role
- Conduct phone interviews/phone screenings
- Complete drug screens/process backgrounds
- Manage orientations and onboarding process.
Talent Acquisition Specialist & Volunteer
Lehigh Valley Health Network
06.2014 - 12.2020
- Answering employees' inquiries and complaints
- Creating and coordinating internal and external communications to support HR initiatives
- Providing information to internal and external parties using a variety of tools (e.g., intranet, newsletters, job boards) and documentation
- Developing, updating, and communicating HR programs and policies; and drafting and distributing memos, as well as compensation, disciplinary, and termination letters
- Conduct interviews, pull resumes from indeed, LinkedIn, and other several employment resources to find the right fit for positions
- Conduct phone interviews
- Post job postings and make sure they are updated
- Work daily to fill 100+ job openings.
On-Site Client Manager
Adecco
02.2019 - 05.2019
- Interact with clients and build relationships with them while ensuring their needs are being met
- Oversee a team of customer service Associates and ensure they are providing an exceptional client experience
- Mastermind creative ways to deliver an exceptional client experience
- Develop and oversee the implementation of client service protocols
- Resolve complex client problems or disputes in a professional manner
- Coach and support team members to help them meet departmental goals
- Keep records and documentation of client interactions for training purposes
- Create monthly and quarterly departmental reports to determine whether goals are being met and where there is room for improvement.
Education
Bachelor of Business Administration - Human Resources
12.2020
Skills
- Promotion Coordination
- Employee Relations
- Personnel Management
- Procedure Compliance
- Policy Development
- Salary and benefits negotiations
References
- Ninoshka Matias, (484) 987-1441
- Vilmarie Velazquez, (484) 892-5835
- Titishana Hollins, (484) 904-6889
Timeline
Human Resources/Talent Acquisition Specialist
Bakerly
06.2023 - Current
Talent Acquisition Manager
ADP
08.2022 - 05.2023
Recruitment Manager
Peoplelink
12.2021 - 05.2022
Recruitment Manager
Staff Management
05.2019 - 04.2021
On-Site Client Manager
Adecco
02.2019 - 05.2019
Talent Acquisition Specialist & Volunteer
Lehigh Valley Health Network
06.2014 - 12.2020
Bachelor of Business Administration - Human Resources
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