Nachelle Joans
Hinesville,USA
Summary
Experienced professional with a strong background in Leadership, training, and fostering development within social services and correctional environments. Adaptable individual with diverse experience in military and correctional settings, showcasing the ability to excel in various situations. Demonstrated success in pivotal leadership roles across different settings, actively contributing to rehabilitation efforts through job placement and employer recruitment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shelter Manager
Tri-County Protective Agency
Midway, GA
10.2023 - 07.2025
- Oversaw shelter program team.
- Facilitated recruitment by supporting interview processes.
- Monitored training schedules to guarantee staff compliance with mandatory requirements.
- Managed payroll and time off data on a biweekly basis.
- Introduced revised operational standards and practices.
- Strengthened the shelter's environment by implementing enhanced safety and security strategies.
- Led structured meetings to enhance employee engagement and ensure compliance with regulations.
- Optimized compensation plans to improve retention rates.
- Contributed to organization's grant writing process.
- Coordinated recruitment and documentation procedures.
- Increased community awareness and support for the shelter through effective public relations campaigns and fundraising events.
- Managed budgets effectively, allocating resources appropriately to ensure optimal service provision for clients.
Admin- HR
Tri-County Protective Agency
Midway, GA
04.2023 - 10.2023
- Oversaw maintenance of employee records for training, background checks, and drug testing.
- Executed monthly invoicing for organizational grantees.
- Prepared payroll reports every two weeks.
- Provided assistance to Executive Director in achieving operational goals.
Domestic Violence Advocate
Tri County Protective Agency
Midway, GA
06.2022 - 04.2023
- Managed crisis hotline calls for domestic violence victims at the national SAFE hotline center.
- Guided victims to emergency accommodations for a secure environment.
- Coordinated intake for individuals and families entering the shelter.
- Developed and executed safety plans to minimize victimization.
- Supported goal-setting and achievement to help victims regain control of their lives.
Water Treatment Specialist
Army National Guard
Sea Girt, NJ
05.2014 - 11.2022
- Oversaw operations of water purification equipment valued at $8 million.
- Evaluated water sources for contaminants to ensure adherence to local, state, federal, and military regulations.
- Led instructional sessions on deploying water purification systems.
- Managed critical state responses during COVID pandemic, presidential election, and natural disasters.
- Engaged in ongoing training to uphold and defend the US Constitution.
Manager of Operations
The Kintock Group
Newark, NJ
08.2018 - 12.2021
- Managed operations of a correctional facility with a capacity of 320 inmates, ensuring smooth and efficient functioning.
- Created and distributed work schedules to maintain adequate shift coverage.
- Guaranteed all operations personnel met Department of Corrections and contract staff development criteria.
- Executed disciplinary actions following established guidelines.
- Carried out random checks of rooms, facilities, and yards to maintain safety by identifying drugs, contraband, and weapons.
- Compiled daily shift reports detailing all operational activities.
Employment Counselor
The Kintock Group
Newark, NJ
10.2014 - 08.2018
- Led and organized job readiness workshops focusing on interview techniques.
- Strengthened retention strategies for employers dealing with offenders.
- Facilitated client recruitment for job and training placements.
- Established workforce development initiatives tailored to client needs.
- Maintained consistency in weekly scheduling and daily hour monitoring.
- Coordinated interactions between employers, employees, and contracting agency.
- Facilitated resolution of workplace conflicts.
- Managed weekly facility progress reports detailing inmate employment statistics.
- Assisted with societal reentry by conducting case management and motivational interviewing.
Inmate Supervisor
The Kintock Group
Newark, NJ
08.2012 - 10.2014
- Directed department of Corrections inmates to maintain compliance with legal and contractual standards.
- Conducted accurate inmate accountability counts at assigned facility.
- Completed quarterly workshops aimed at improving communication and listening abilities.
- Executed random urinalysis testing under shift manager's direction to maintain regulatory compliance among inmates.
- Oversaw inmate activities and maintained a secure environment.
Loss prevention Officer
Macy’s Logistics and Operations
Secaucus, NJ
03.2011 - 01.2012
- Trained entry level loss prevention officers to identify internal and external theft.
- Identified internal and external theft by conducting video Surveillance.
- Served as liaison between management and workers to reduce the cost of internal theft.
Intern
Orange Police Department
Orange, NJ
11.2007 - 08.2010
- Attended ride alongs with police officers to learn more about the job of becoming a police officer.
- Assisted supervisors with transporting domestic violence victims.
- Provided administrative support to high-ranking Police Officers in the crime prevention department.
Education
Certification - Crime Scene technician
Purdue University Global
Indianapolis, IN04.2021
Master of Arts - Human Resources: Leadership, Training, and Development
Seton Hall University
South Orange, NJ05.2019
Bachelor of Arts - Criminal Justice
Caldwell College
Bloomfield, NJ12.2011
Skills
- Strategic Planning
- Training Experting
- Analytical Thinking
- Compassionate communication
- Shelter operations
- Crisis management
- Fundraising strategies
- Problem-solving
- Time management
- Attention to detail
- Reliability
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Records management
- Corrective action planning
- Recruitment and hiring
- Human resources operations
- Payroll administration
- Compliance
- Talent acquisition
- Staff management
Certification
- Crisis intervention (2020)
- Conflict De-Escalation (2020)
- EEO training (2020)
- HIPPA Training (2020)
- Sexual Harassment Training (2020)
- First Aid and CPR (2025)
- Combat Life Saver (2019)
- Hazmat Familiarization/Safety In trans (2020)
- Motivational Interviewing techniques (2018)
Affiliations
Toastmaster International
Society of Human Resources
Kappa Delta PI Honors Society
Timeline
Shelter Manager
Tri-County Protective Agency
10.2023 - 07.2025
Admin- HR
Tri-County Protective Agency
04.2023 - 10.2023
Domestic Violence Advocate
Tri County Protective Agency
06.2022 - 04.2023
Manager of Operations
The Kintock Group
08.2018 - 12.2021
Employment Counselor
The Kintock Group
10.2014 - 08.2018
Water Treatment Specialist
Army National Guard
05.2014 - 11.2022
Inmate Supervisor
The Kintock Group
08.2012 - 10.2014
Loss prevention Officer
Macy’s Logistics and Operations
03.2011 - 01.2012
Intern
Orange Police Department
11.2007 - 08.2010
Certification - Crime Scene technician
Purdue University Global
Master of Arts - Human Resources: Leadership, Training, and Development
Seton Hall University
Bachelor of Arts - Criminal Justice
Caldwell College