Nachelle Powell
Saint peters
Summary
What makes me standout from others is that I still believe that you should always treat others the way you want to be treated.
Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.
Overview
11
11
years of professional experience
Work History
Lead Sales Associate
High Profile
Saint Peter, MO
10.2024 - Current
- Led sales team to exceed quarterly targets through strategic planning and effective customer engagement.
- Mentored junior associates, enhancing their product knowledge and sales techniques.
- Developed training materials for new hires, improving onboarding efficiency and retention rates.
- Analyzed customer feedback to identify trends, informing product offerings and promotional strategies.
- Collaborated with marketing to create targeted campaigns, resulting in increased foot traffic and sales volume.
- Implemented inventory management practices that reduced stock discrepancies and improved order fulfillment accuracy.
Customer Service/Budtender
Kind Goods Dispensary
Saint Peters, MO
11.2023 - 10.2024
- Provide excellent customer service.
- Problem solving
- Assist customers with medical or recreational marijuana needs.
- Answer & make phone calls when needed.
- Handle daily tasks during work shift and at the end of the night.
- Count in cashier till at the beginning of shift and cash out at the end of shift.
- Light merchandising and organizing
- Educated customers on product selection and usage for optimal experience.
- Provided exceptional customer service, fostering a welcoming environment.
Sales Business Manager/Area Sales Manager
Dillard’s Mid Rivers Mall
01.2023 - 10.2023
- Provide excellent customer service.
- Problem solving
- Daily shipment
- Light paperwork/filing
- Data entry (i.e., bank deposit, end of day reports)
- Floor sets/floor plans
- Inventory
- Sales reports, tracking hourly sales.
- Employee Scheduling
- Plan and execute events to help boost large sales for the week/month.
Associate Store Manager
Lane Bryant
02.2022 - 01.2023
- Provide excellent customer service.
- Problem solving
- Daily shipment
- Light paperwork/filing
- Data entry (i.e., bank deposit, end of day reports)
- Floor sets/floor plans
- Inventory
- Sales reports, tracking hourly sales.
Childcare Provider
Misawa Air Base Childe Development Center
10.2015 - 05.2017
- Provide a safe and educational environment for all children in my care.
- Daily feedings and diaper changes
- Indoor and outdoor play
- Planned weekly lesson plans for weekly goals and milestones for individual children.
- CPR & Serve Safe Certifications
Education
Associates Degree -
St. Charles Community College
Saint Peters, MO05-2027
High School Diploma - undefined
Parkside High School
05-1997
Skills
- Team player
- Efficient
- Goal driven
- People person
- Positive/Upbeat
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Team leadership
Timeline
Lead Sales Associate
High Profile
10.2024 - Current
Customer Service/Budtender
Kind Goods Dispensary
11.2023 - 10.2024
Sales Business Manager/Area Sales Manager
Dillard’s Mid Rivers Mall
01.2023 - 10.2023
Associate Store Manager
Lane Bryant
02.2022 - 01.2023
Childcare Provider
Misawa Air Base Childe Development Center
10.2015 - 05.2017
High School Diploma - undefined
Parkside High School
Associates Degree -
St. Charles Community College