Nacoria Bailey
Fort Worth,TX
Summary
Motivated and dependable professional with experience in customer service, sales, and team leadership. Skilled in phone-based appointment setting and resolving customer concerns efficiently. Eager to grow in a role that values reliability, communication, and results.
Overview
6
6
years of professional experience
Work History
Appointment Setter
Unified Global Solutions
09.2024 - Current
- Handle inbound/outbound calls to set appointments with potential customers.
- Promote switching to faster, more affordable phone and internet services.
- Explain service benefits, answer questions, and encourage conversions.
- Maintain call logs and follow up with leads.
Shift Manager
Jack in the Box
03.2019 - 10.2024
- Supervised staff during shifts, ensuring smooth operations and customer satisfaction.
- Managed cash, inventory, and shift scheduling.
- Trained new team members and resolved issues on the floor quickly and professionally.
Education
High School Diploma -
Polytechnic High School
Fort Worth, TX01.2016
Skills
- Customer Service
- Appointment Scheduling
- Inbound Calling
- Sales & Persuasion
- Team Leadership
- Time Management
- Problem Solving
- CRM Software
Timeline
Appointment Setter
Unified Global Solutions
09.2024 - Current
Shift Manager
Jack in the Box
03.2019 - 10.2024
High School Diploma -
Polytechnic High School
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