Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nada Hunneman

Goshen,OH

Summary

Committed and hardworking Customer Service Representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level

Cashier position. Ready to help team achieve company goals.


Overview

23
23
years of professional experience

Work History

Cashier

Meijer
10.2019 - 03.2021
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.

Park Greeter/Ticket Taker

Ohio Renaissance Festival
08.2014 - 10.2014
  • Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
  • Stayed organized and aware of schedules to execute successfully booked events.
  • Patrolled gaming area to respond to guest needs and correct problems.
  • Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.

Customer Care Representative

Time Warner Cable
10.2006 - 12.2006
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Logged call information and solutions provided into internal database.
  • Navigated multiple computer systems and applications to find information.

Customer Service Representative

Bank Of America
09.2001 - 03.2006
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Customer Service Associate

Chrysler Financial
12.1997 - 06.2001
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Kept detailed records of customer interactions to track and resolve issues quickly.

Education

Associate Degree in Travel And Tourism -

Southern Ohio College
Cincinnati, OH
06.1990

High School Diploma -

Reading Community High School
Reading, OH
1986

Skills

  • Cash Handling
  • Customer Assistance
  • ID Verification
  • Cash Register Operation
  • Payment Collection
  • Product Recommendations
  • Payment Processing
  • Issue Resolution
  • Customer Relations
  • Conflict Resolution
  • Guest Inquiries
  • Records Maintenance

Additional Information

I managed the household budget for my Uncle and Father during the times I was not employed. Made and kept doctor appointments as well doing any kind of correspondence that was need.

Timeline

Cashier

Meijer
10.2019 - 03.2021

Park Greeter/Ticket Taker

Ohio Renaissance Festival
08.2014 - 10.2014

Customer Care Representative

Time Warner Cable
10.2006 - 12.2006

Customer Service Representative

Bank Of America
09.2001 - 03.2006

Customer Service Associate

Chrysler Financial
12.1997 - 06.2001

Associate Degree in Travel And Tourism -

Southern Ohio College

High School Diploma -

Reading Community High School

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Nada Hunneman