Naddye Ramos
Tamarac,FL
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Expert Sales Leader equipped with proven skills in building and leading successful sales strategies. Offers deep understanding of T-mobile market and current trends. Adapts easily to changing conditions with flexible, forward-thinking style.
Overview
2
2
years of professional experience
Work History
Retail Sales Leader
TROC Global, MSO T-MOBILE
Deerfield Beach, FL
06.2024 - Current
- Performed complete store inventories.
- Developed multiple sales strategies to address range of project and customer types.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Trained team members in successful strategies to meet operational and sales targets.
- Assisted in driving sales through effective merchandising strategies and techniques.
- Trained new hires to perform cross-training exercises with experienced workers.
Retail Sales Associate
TROC Global, MSO T-Mobile
Palmetto Gardens, FL
05.2023 - 06.2024
- I met customer needs, maximizing each sale.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- maximize sales to achieve store goals.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Store Manager
Dave’s Electronic
Hollywood, FL
07.2022 - 05.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Repaired hardware and software problems on computers, tablets and phones.
- Diagnosed and repaired complex faults within target timeframes.
- Installed wiring, cabling and networking hardware on customer premises.
Education
Law
Universidad De La Habana
2022
High School Diploma -
IPU Rene Orestes Reine
06.2020
Skills
- Stocking and Replenishing
- Multitasking Strengths
- Teamwork and Collaboration
- Team leadership
- Sales strategy development
- Sales Metrics Analysis
- Promotions planning
- Sales Team Leadership
- Training and mentoring
- Store operations
- Product and Service Sales
- POS Software
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Retail Sales Leader
TROC Global, MSO T-MOBILE
06.2024 - Current
Retail Sales Associate
TROC Global, MSO T-Mobile
05.2023 - 06.2024
Store Manager
Dave’s Electronic
07.2022 - 05.2023
Law
Universidad De La Habana
High School Diploma -
IPU Rene Orestes Reine
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