VERONICA GONZALEZ
TARGET
Oceanside,CA
2021
years of professional experience
Dependable and customer-focused professional with experience in retail, customer service, sales, stocking, facility maintenance, and team leadership. Skilled at providing excellent customer service, handling cash transactions, maintaining organized work environments, and working effectively both independently and as part of a team. Bilingual in English and Spanish.
Work History
Retail Sales Leader
- Led team in achieving sales targets through effective merchandise presentation and customer engagement.
- Trained and mentored new staff on product knowledge and sales techniques to enhance performance.
- Analyzed customer feedback to implement improvements in service delivery and store operations.
- Developed promotional strategies to increase foot traffic and boost overall store sales.
- Monitored inventory levels, ensuring stock availability aligned with customer demand and sales trends.
CASHIER
2 Years- Responsibilities included meet and greet customers, ring up purchases, handle returns and refunds, and answer questions about products, services, and merchandise. Job duties also included stocking shelves and assisting in sales.
SALES ASSOCIATE
1 Year- Customer service, ring up purchases, handle returns and refunds. Offer our Macys Credit card.
JANITOR
1 Year- Responsibilities included cleaning; restrooms, mopping and sweeping floors, dusting, emptying the trash cans, and washing floors.
STOCK CLERK/GM
1 Year- Responsibilities included receiving merchandise, unpacking, marking items, stocking shelves and helping customers with packages. Received counts and stored items in an orderly manner. Inspected stock and looked for defective items and reordered damaged products or merchandise and reported it to supervisors. Marked stock items with identification tags and or other labeling equipment. Keep records and maintain stock reports. Pack customer purchases away in cartons or bags and answer customers' questions about products or merchandise.
Education
- Cosmetology
Skills
Skills
● Customer Service
● Cash Handling & Point-of-Sale (POS) Systems
● Sales Support
● Inventory & Stocking
● Team Collaboration
● Team Leadership
● Staff Training & Coaching
● Scheduling & Task Delegation
● Conflict Resolution
● Operations Management
● Independent Worker
● Organization & Time Management
● Bilingual: English & Spanish
Timeline
CASHIER
TARGET
01.2019 - 01.2021Read More
SALES ASSOCIATE
MACYS
01.2017 - 01.2018Read More
JANITOR
VARCITY
01.2014 - 01.2015Read More
STOCK CLERK/GM
VONS
01.2011 - 01.2012Read More
Retail Sales Leader
Ralphs
2023 - 2026Read More
MARINELLO SCHOOL OF BEAUTY/ GED
from Cosmetology
Read More
VENICE HIGH SCHOOL
Read More