NADEA BROWN
Piedmont,SC
Summary
Results-driven customer service professional dedicated to providing friendly and efficient service that exceeds customer expectations. Proven track record in maximizing customer satisfaction through exceptional support and assistance. Skilled in effectively promoting sales to drive revenue growth while adeptly addressing diverse issues. Strong leadership abilities demonstrated through successful experience in leading and managing a store. Committed to taking on any challenge with determination and a proactive mindset.
Overview
5
5
years of professional experience
Work History
Inbound Sales Rep
Spectrum Charter Communications
06.2024 - 12.2024
- Handled inbound sales calls for internet, TV, and mobile services.
Travel Cleaner
Touched By Nadea LLC
12.2023 - 06.2024
- Cleaned Commercial and Residential Properties on a day to day basis
Manager
McDonald's
04.2021 - 10.2022
- Trained and managed crew members
- Restocked supplies, removed trash and cleaned areas
- Completed opening, closing and shift change tasks by following company guidelines
Cashier
Walmart
08.2019 - 03.2021
- Accepted cash and credit card payments, issued receipts and provided change
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Used suggestive selling techniques to promote add-on sales
- Delivered high level of customer service
Education
High School Diploma -
Carolina High School
07.2020
Skills
- Effective Complaint Resolution
- Remote Customer Support
- Selling internet and tv
- Cash Drawer Operations
- Managing Store and Crew
- Packaging and Labeling
- Experience with Microsoft
- Taking inbound
- Teamwork and Collaborations
- Problem-Solving Abilities
- Customer Service
- Packing
- Sales Expertise
- High-Energy Attitude
- Courteous with Strong Service Mindset
- Building Customer Trust and Loyalty
Accomplishments
CEO of a travel cleaning business.
Timeline
Inbound Sales Rep
Spectrum Charter Communications
06.2024 - 12.2024
Travel Cleaner
Touched By Nadea LLC
12.2023 - 06.2024
Manager
McDonald's
04.2021 - 10.2022
Cashier
Walmart
08.2019 - 03.2021
High School Diploma -
Carolina High School
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