Nadia Alimusa
Northridge,CA
Summary
Dynamic and reliable with a passion for customer satisfaction, I excelled as a Restaurant Manager at Small World Restaurant, where I enhanced service quality and efficiency. Skilled in critical thinking and food service, I fostered a positive environment, significantly improving customer feedback and staff performance. My background also includes impactful roles in tutoring and childcare, emphasizing my strong responsibility and ability to motivate.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Small World Restaurant
09.2020 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Coordinated with catering staff to deliver food services for special events and functions.
In-Home Babysitter
Various Local Families
01.2021 - 07.2024
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
- Reviewed and followed parent directions for children's care.
- Encouraged creativity among children through various art projects, music exploration, and storytelling activities.
- Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
- Supported children''s emotional well-being through active listening, empathy, and gentle guidance during difficult situations.
Tutor
Solano County Islamic Society
09.2016 - 07.2019
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Fostered safe and inclusive classroom environment where all students felt valued and able to contribute.
Education
Associate of Arts - Psychology
Santa Rosa Junior College
Santa Rosa, CA05.2024
High School Diploma -
Napa High School
Napa, CA06.2022
Skills
Passion for customer satisfaction
Reliable and Responsible
Food Service Background
Critical Thinking
Timeline
In-Home Babysitter
Various Local Families
01.2021 - 07.2024
Restaurant Manager
Small World Restaurant
09.2020 - 08.2024
Tutor
Solano County Islamic Society
09.2016 - 07.2019
Associate of Arts - Psychology
Santa Rosa Junior College
High School Diploma -
Napa High School
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