NADIA AMAYA
Phoenix,AZ
Summary
Versatile hospitality professional with expertise in guest service, food and beverage management, and high-volume operations. Proven ability to maintain efficiency and quality while multitasking, ensuring guest satisfaction through attentive service and effective team collaboration.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Host / Server
DoubleTree by Hilton
Flagstaff, AZ
12.2025 - 08.2026
- Provided attentive table service to hotel and restaurant guests, including greeting tables, explaining menu options, taking food and beverage orders, checking on guests throughout the meal, and responding promptly to requests.
- Handled hosting and serving tasks, organized dining-room resets, and managed side work during peak service periods.
- Entered orders accurately through the POS system, coordinated with kitchen and bar staff to monitor timing and accuracy, and processed cash and card payments at the end of service.
Barista
Synergy
Sedona, AZ
05.2025 - 01.2026
- Prepared espresso-based drinks, brewed coffee, teas, and specialty beverages to order while balancing multiple tickets and maintaining consistent quality during busy service periods.
- Greeted customers, took and customized orders, answered menu questions, operated the POS system, and handled cash and card transactions accurately and efficiently.
- Kept the café service-ready by restocking cups, milks, syrups, and other supplies; cleaning equipment and workstations; and completing opening, closing, and ongoing station-maintenance tasks.
Host
Cracker Barrel Old Country Store
Flagstaff, AZ
07.2024 - 04.2025
- Managed the host stand in a high-volume restaurant by greeting guests, maintaining the waitlist, estimating wait times, assigning tables, and rotating sections fairly among servers.
- Coordinated closely with servers and managers to pace seating, monitor table availability, accommodate party-size and seating requests, and keep dining-room traffic organized during rushes.
- Maintained a welcoming front-of-house experience by answering guest questions, communicating delays or updates clearly, keeping the entrance and host area organized, and assisting the service team as needed.
Barista
Late for the Train
Flagstaff, AZ
09.2023 - 06.2024
- Prepared espresso drinks, brewed coffee, teas, and other café beverages quickly and accurately while managing customized orders and multiple tickets during busy morning and weekend rushes.
- Took customer orders, provided menu guidance, operated the POS system, and handled cash and credit card payments while maintaining friendly and efficient service at the counter.
- Maintained clean and organized counters, espresso equipment, customer areas, and service stations; restocked ingredients and supplies and completed routine opening and closing responsibilities.
Host
Rockwood
Haymarket, VA
01.2022 - 12.2022
- Welcomed and seated guests, maintained waitlists and table rotations, estimated wait times, and organized seating assignments to support smooth service during busy restaurant shifts.
- Communicated continuously with servers and managers to track open tables, balance sections, accommodate guest seating preferences, and avoid overloading individual servers.
- Kept the host stand and entrance organized, answered questions, communicated updates professionally, and supported the front-of-house team with dining-room readiness and guest flow.
Education
Associate of Science -
Northern Arizona University
Flagstaff, AZSome College (No Degree) - Psychology
Arizona State University
Tempe, AZ09-2026
Skills
- Guest Service
- Table Service
- Hosting
- Food & Beverage Service
- Barista Experience
- Espresso Preparation
- POS Systems
- Cash Handling
- Order Accuracy
- High-Volume Service
- Multitasking
- Teamwork
- Time Management
Certification
- Arizona Food Handlers Card
Timeline
Host / Server
DoubleTree by Hilton
12.2025 - 08.2026
Barista
Synergy
05.2025 - 01.2026
Host
Cracker Barrel Old Country Store
07.2024 - 04.2025
Barista
Late for the Train
09.2023 - 06.2024
Host
Rockwood
01.2022 - 12.2022
Associate of Science -
Northern Arizona University
Some College (No Degree) - Psychology
Arizona State University