Nadia Amoah
8412 Polo Club Drive
Summary
Compassionate Medical Assistant with extensive experience at Northwest Health, excelling in patient care and clinical documentation. Proven ability to optimize patient scheduling and enhance treatment outcomes through effective communication and compassionate support. Skilled in EHR management and vital sign monitoring, ensuring compliance with HIPAA regulations while fostering a reliable team environment.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Northwest Health
Valparaiso, IN
09.2023 - Current
- Supported healthcare providers in conducting patient examinations and preparing for procedures.
- Oversaw management of patient records utilizing electronic health record (EHR) systems to ensure accuracy and confidentiality.
- Optimized patient scheduling to maximize appointment slot utilization and reduce wait times.
- Instructed patients on treatment plans, medications, and follow-up procedures to promote informed decision-making.
- Oversaw monitoring of vital signs and documented fluctuations in patient condition during routine assessments.
- Facilitated training sessions for new staff on operational protocols and best practices in medical assistance.
- Collected client medical history, medication details, symptoms, and allergy information.
- Facilitated development of clinic policies and procedures to uphold compliance with industry standards and regulations.
- Executed patient follow-up calls to assess treatment progress and address inquiries.
- Elevated Action: Spearheaded patient care enhancement through meticulous recording of vital signs and systematic updates to patient records.
- Executed routine laboratory tests to enhance diagnostic accuracy and treatment effectiveness.
- Conducted routine blood tests to ensure accurate health assessments.
Emergency Department Medical Scribe
ScribeAmericaLLC
Crown Point, IN
11.2019 - 2021
- Documented patient histories and current health status for medical staff review.
- Assisted in maintaining accurate electronic health records during patient visits.
- Coordinated communication between healthcare providers and patients to ensure clarity.
- Supported physicians by transcribing orders, notes, and treatment plans promptly.
- Observed procedures to gain insight into clinical operations and patient care dynamics.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
Education
Certificate - Certified Clinical Medical Assistant
Marie’s Allied Health
Merriville, Indiana 11.2025
Bachelor of Science - Nursing
Scott School of Careers
South Holland, ILAssociate of Science - Health Science
Calumet College of St Joseph
Health Science 05.2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Compassionate
- CPR
- Patient assessments
- Appointment setting
- Patient flow management
- Sterilization techniques
Timeline
Medical Assistant
Northwest Health
09.2023 - Current
Emergency Department Medical Scribe
ScribeAmericaLLC
11.2019 - 2021
Certificate - Certified Clinical Medical Assistant
Marie’s Allied Health
Bachelor of Science - Nursing
Scott School of Careers
Associate of Science - Health Science
Calumet College of St Joseph