Nadia Cruz Montero
Hoschton,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Family dollar
01.2022 - Current
- Greet customer when entering the store and manage the merchandise when received
- Prioritize customer's needs and requirements
- Supervised development of employees skills and knowledge in training.
Sales Representative
Empire Enterprise
02.2018 - 02.2021
- Placed orders and answered customer questions in-person, through email, and over the phone to maximize customer service
- Contacted new and existing customers to outline the benefits of products
- Monitored customer order process and addressed customer issues
- Created and implemented store displays, promoting sales and growth
- Developed key customer relationships to increase sales.
Sales Representative
The House Of The Perfume
01.2017 - 12.2018
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Improved overall customer purchasing experiences to promote steady revenue
- Created sales and revenue-generating opportunities in new markets to improve the bottom line
- Performed comprehensive market research to expand sales.
Owner
Creative by Fiorella
06.2012 - 06.2016
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Developed business and marketing plans and prepared monthly financial reports
- Set pricing structures according to market analytics and emerging trends
- Enhanced operational performance by developing effective business strategies, systems, and procedures.
Administrator
Movistar
02.2007 - 05.2010
- Identified the needs of customers promptly and efficiently
- Identified operational and performance issues and worked with managers to resolve concerns
- Wrote reports outlining results to facilitate management decision-making.
Education
University -
ULVR
High School -
La Dolorosa
03.1997
Skills
- Relationship selling
- Product merchandising
- Negotiation Tactics
- Prospecting skills
- Employee Scheduling
- Orientation and training
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Manager
Family dollar
01.2022 - Current
Sales Representative
Empire Enterprise
02.2018 - 02.2021
Sales Representative
The House Of The Perfume
01.2017 - 12.2018
Owner
Creative by Fiorella
06.2012 - 06.2016
Administrator
Movistar
02.2007 - 05.2010
University -
ULVR
High School -
La Dolorosa
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