Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nadia Dawud

Dearborn,MI

Summary

Accomplished sales manager offering high performance, leading the development and implementation of superior sales strategies. Demonstrated expertise in team leadership and development. Hardworking employee with customer service, multitasking, and time management abilities. I am dedicated to giving every customer a positive and memorable experience. Seeking entry-level opportunities to expand skills.

Overview

6
6
years of professional experience

Work History

Sales Manager

Dollar Daze Auto Sales
Detroit, MI
05.2018 - Current
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Collaborated with the marketing team to create promotional materials for target customers.
  • Provided technical support for customers when needed, answering questions about products and capabilities.
  • Maintained accurate records of all customer transactions.
  • I greeted customers, answered questions, and provided information about cars.
  • Demonstrated car features and explained the benefits to potential buyers.
  • Negotiated prices with customers to reach agreeable sales terms.
  • Conducted test drives with prospective buyers to demonstrate vehicle performance.
  • Prepared paperwork, such as contracts and purchase agreements, for customer signatures.
  • Organized dealership showroom displays to attractively showcase vehicles for sale.
  • Monitored competitor pricing strategies in order to adjust prices accordingly.

Seller/Cashier/Buyer

Plato's Closet
Canton, MI
12.2019 - 01.2020
  • Dedicated team member with excellent communication skills and a pleasant demeanor
  • Good listening skills combined with a detail-oriented and attentive nature
  • Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification
  • Problem-solver with experience in customer service
  • By promoting current deals, we were able to increase sales
  • Organized and enthusiastic, with experience processing payments accurately and ensuring high levels of customer satisfaction in all interactions
  • All aspects of store operations are well-understood
  • Dedicated cashier with experience scanning and bagging customer items, processing payments, and keeping work areas tidy.

Education

Highschool Diploma -

Penn Foster High School
12.2022

Some College (No Degree) - Biology

University of Michigan - Dearborn
Dearborn, MI

Some College (No Degree) - Nursing

Davenport University
Grand Rapids, MI

Skills

  • Customer service
  • Excellent verbal communication
  • Heavy lifting
  • Money management
  • Store merchandise handling
  • Cash register operations
  • Store cleanliness and appearance
  • Sales Planning
  • Staff Management
  • Sales Reporting
  • Sales Team Training
  • Receipt and refund issuance
  • Adaptability
  • Product knowledge
  • Exemplary communication
  • Cleaning standards
  • ID verification
  • Customer satisfaction
  • Professional appearance
  • Friendly demeanor

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Limited

Timeline

Seller/Cashier/Buyer

Plato's Closet
12.2019 - 01.2020

Sales Manager

Dollar Daze Auto Sales
05.2018 - Current

Highschool Diploma -

Penn Foster High School

Some College (No Degree) - Biology

University of Michigan - Dearborn

Some College (No Degree) - Nursing

Davenport University

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Nadia Dawud