Nadia E Zavala
Westminster,CO
Summary
Professional administrator prepared for demands of data management roles. Offers valuable experience in maintaining databases and ensuring data integrity. Focuses on team collaboration and achieving results with flexibility and reliability. Skilled in data entry, database management, and problem-solving, displaying attentiveness and adaptability.
Overview
8
8
years of professional experience
Work History
Housing Specialist - Voucher administration
Colorado Coalition for the Homeless
02.2024 - 06.2025
- Identify and collaboratively resolve conflict with and between parties which include rent and lease negotiations
- Meet with program participants in office, in shelters, or in their rental units to ensure housing program requirements are completed
- Verify eligibility for funding sources in accordance with all regulations including income, household compositions, payment assistance for rent, utilities, or move expenses
- Conduct housing orientations, inspections solicit and complete paperwork to ensure compliance for eligible funding sources
- Monitor and document rental units that fail inspections, impose sanctions of rent abatement for units not meeting repair sources
Customer Service Representative
Cornerstone Home Lending
02.2022 - 08.2023
- Answering and managing inbound calls
- Assisting with mortgage related inquiries
- Processing payments
- Providing loan information
- Making outbound calls
Property Assistant Manager
Juanita Nolasco Residences
10.2020 - 07.2021
- Preparing and scheduling property viewings
- Interviewing prospective tenants
- Adressing and resolving residents questions, concerns, and complaints in a timely manner
- Processing applications
- Inspecting property/units conditions
- Coordinating maintenance activities
- Managing rent collection and residents notices
- Maintaining organization with residents files/records
- Section 8 / Tax credit
Customer Service Representative
Career Strategies Inc
04.2019 - 09.2020
- Answering phone calls
- Workerorders
- Document filing
Administrative Assistance
Zavala’s Concrete LLC
09.2017 - 04.2019
- Invoicing
- Bookkeeping
- Payroll
- Finances
Education
High School Diploma -
Vantage Point High School
Skills
- Attention to detail
- Knowledge of data privacy
- Microsoft Excel
- Software proficiency
- Problem-solving
- Critical Thinking
- Adaptability to change
- Communication
- Organization
- Basic bookkeeping
LANGUAGES
English
Spanish
Timeline
Housing Specialist - Voucher administration
Colorado Coalition for the Homeless
02.2024 - 06.2025
Customer Service Representative
Cornerstone Home Lending
02.2022 - 08.2023
Property Assistant Manager
Juanita Nolasco Residences
10.2020 - 07.2021
Customer Service Representative
Career Strategies Inc
04.2019 - 09.2020
Administrative Assistance
Zavala’s Concrete LLC
09.2017 - 04.2019
High School Diploma -
Vantage Point High School