Nadia Garcia Cedillo
4342 Glen Hill Circle West Valley City,UT
Summary
To build long-term career with opportunities for career growth
Overview
8
8
years of professional experience
Work History
Healthcare Customer Service Representative
Utah Department Of Health And Human Services
03.2023 - Current
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Discuss patients needs and capability to do daily tasks with peoples disabilities, illness or health conditions.
Sushi Waitress
Sushi Kinoya
11.2021 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Helped with food preparations and drinks
- Greeted new customers, discussed specials, and took customer orders.
Caregiver
HomeWell Care Services
02.2021 - 11.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Assembler
Hunter Douglas
06.2020 - 01.2021
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
Toy Loan
County Of Los Angeles - Department Of Public Social Services
05.2019 - 09.2019
- Handle high volume of calls, deal with the families who participated in the Toy Loan program.
- Handle private and confidential information
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Work with time sensitive projects, prepare documents and inventory, customer service.
Funeral Arranger
Felipe Bagues Mortuary
06.2015 - 08.2015
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
Education
High School Diploma -
Granger High School
West Valley City, UT05.2020
Skills
- Bilingual ( Spanish/English)
- Customer Service
- Honest
- Dependable
- Trustworthy
- Kind
Timeline
Healthcare Customer Service Representative
Utah Department Of Health And Human Services
03.2023 - Current
Sushi Waitress
Sushi Kinoya
11.2021 - 12.2022
Caregiver
HomeWell Care Services
02.2021 - 11.2021
Assembler
Hunter Douglas
06.2020 - 01.2021
Toy Loan
County Of Los Angeles - Department Of Public Social Services
05.2019 - 09.2019
Funeral Arranger
Felipe Bagues Mortuary
06.2015 - 08.2015
High School Diploma -
Granger High School