Nadia Hale
Evansville,IN
Summary
Dynamic professional with a proven track record at Rolling Hills Country Club, excelling in event coordination and customer service. Known for attention to detail and effective communication, I successfully crafted memorable experiences, enhancing client satisfaction and loyalty. Skilled in organizational growth, I thrive in fast-paced environments, ensuring seamless operations and exceptional service delivery.
Overview
4
4
years of professional experience
Work History
Membership and Catering Sales Assistant
Rolling Hills Country Club
1666 Old Plank Road Newburgh, Indiana 47630
03.2023 - 03.2026
- Assisted clients in planning and coordinating events to ensure successful execution.
- Provided administrative support, including managing schedules and preparing event proposals.
- Collaborated with culinary team to customize menu offerings based on client preferences.
- Managed client expectations effectively by clearly communicating the scope of services provided for each event package.
- Provided outstanding customer service during initial consultative meetings as well as throughout the entire planning process ensuring client satisfaction at every touchpoint.
Mixologist
Rolling Hills Country Club
1666 Old Plank Road 47630
02.2023 - 03.2026
- Crafted unique and seasonal cocktails using fresh ingredients to enhance guest experience.
- Provided exceptional customer service through effective communication and drink recommendations.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
Server
BJ's Restaurant & Brewhouse
1000 N Green River Road
01.2022 - 12.2022
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma - General Studies
FJ Reitz High School
350 Dreier Blvd. Evansville IN, 4771205.2020
Skills
Leadership
Organizational growth
Attention to detail
Effective communication
Teamwork
Timeline
Membership and Catering Sales Assistant
Rolling Hills Country Club
03.2023 - 03.2026
Mixologist
Rolling Hills Country Club
02.2023 - 03.2026
Server
BJ's Restaurant & Brewhouse
01.2022 - 12.2022
High School Diploma - General Studies
FJ Reitz High School