Nadia Penera
Downey,CA
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Water Treatment or Water Distribution position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Assistant Manager
Nordstrom
Long Beach, CA
03.2014 - 06.2023
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Department Manager
Walmart
Pico Rivera, CA
01.2000 - 01.2010
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
T1, T2 Certification - Water Treatment
American Water Collage
PO Box 152 Valley Mills, Texas 7668912.2022
High School Diploma -
Bell Gardens High School
Bell Gardens, CASkills
- Managing Operations and Efficiency
- Transaction Monitoring
- Managing Multiple Priorities
- Sales Monitoring
- Strategic Planning
- Operations Management
- Orientation and Training
- Project Management
- Employee Performance Evaluations
- Team Motivation
Certification
- Grade 2/ Water Treatment Operator
- Grade 1/ Water Distribution Operator
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Nordstrom
03.2014 - 06.2023
Department Manager
Walmart
01.2000 - 01.2010
T1, T2 Certification - Water Treatment
American Water Collage
High School Diploma -
Bell Gardens High School
References
References available upon request.
References
References available upon request.
References
References available upon request.
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