Nadia Pinkston
Fayetteville,NC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Wether it be rock climbing, home heath, or garden center. The one thing they have in common is providing prenomenal customer serves and being an expert in product knowledge. I have great work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Outside Lawn and Garden Sales Representative
Lowes Home Improvement Stores
Fayetteville, NC
04.2024 - 08.2024
- Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sports Climbing Coach
The Climbing Place
Fayetteville, NC
01.2004 - 01.2022
- Instructed students on proper stretching techniques before practice sessions or competitions.
- Developed, implemented and monitored individualized training programs for climbers of all levels.
- Scheduled group events including, birthday parties, lock-in, military physical training, boy/girl scouts, portable climbing wall events.
- Taught basic skills, such as knot tying, belaying techniques, and rappelling. Provided technical training on climbing techniques, safety protocols, and equipment use.
- Participated in staff meetings to review program objectives, discuss challenges and share best practices.
- Conducted parent meetings to discuss athlete performance, set goals and provide feedback.
- Conducted exercising drills to improve flexibility, stamina, and strength of each person.
- Contributed to the management of all retail items, including suggesting new merchandise.
- Operated POS system for adding new members and processing transactions.
Home Health Caregiver
GTI Independance
08.2024 - 12/28/23
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Administered medications as directed and documented medication administration in accordance with established policies and procedures.
- Assisted in conducting range-of-motion exercises
- Engaged in conversation with clients to provide companionship services.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Assisted clients with bathing, dressing and incontinence care.
Education
High School Diploma -
Fayetteville High School East
Fayetteville, NC05-2022
Skills
- Communication proficiency
- Client Retention Strategies
- Upselling and Cross Selling
- Customer Assistance
- Cash Register Operation
- Client rapport building
- Continuous professional development
- Learning skills development
- Multitasking
- Active Listening
- Client safety and first aid
- Attention to Detail
- Policy Enforcement
- Curriculum Development
- Goal Setting
- Dementia Care
- Compassionate Care
- Documentation
- Behavior redirection
- Toileting assistance
Affiliations
- Training my dogs
- Rock Climbing
- I am very social and great with people
Accomplishments
- I went to Nationals for Rock Climbing 3 years in a row(13th in the nation)
Certification
- CPR Certified
References
References available upon request.
Timeline
Home Health Caregiver
GTI Independance
08.2024 - 12/28/23
Outside Lawn and Garden Sales Representative
Lowes Home Improvement Stores
04.2024 - 08.2024
Sports Climbing Coach
The Climbing Place
01.2004 - 01.2022
High School Diploma -
Fayetteville High School East
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