Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

NADIA PUENTE

Crystal City,Texas

Summary

Friendly, Reliable and eager to be part of your team.

Overview

20
20
years of professional experience

Work History

Youth Care Worker

Deployed Services
Carrizo Springs, TX
10.2023 - Current

Youth Care Worker

Substitute Teacher

Crystal City Independent School District
Crystal City, TX
08.2017 - 05.2019
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Engaged students in discussions to promote interest and drive learning.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Managed high school classrooms during teacher absences.
  • Monitored appropriate use and care of equipment, materials and facilities.

Hotel Front Desk Clerk

Best Western Hotel
Carrizo Springs, TX
08.2017 - 10.2017
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Verified customer credit to establish payment method for accommodations.
  • Input and confirmed reservations for guests.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Cleaned and maintained lobby and common areas by restocking supplies and watering plants.

P.E. & Science Lab Teacher Aide

Crystal City Independent School District
08.2014 - 10.2016
  • Supervise and greet students at assigned morning duty
  • Ride the school bus before and/or after school- supervise students on the bus
  • Get with grade teachers, and discuss lesson plans
  • Gather and set up materials needed for that day
  • Printout and make copies of handouts
  • Maintain a neat and orderly gym/ Science Lab
  • Carryout the program of study proscribe
  • Have demonstrations, lectures, discussions and student experiments
  • Instruct proper use, care and safe handling of equipment
  • Perform other related duties directed by the principal substitute teacher
  • Crystal city independent school, , Crystal city, tx
  • 78839 (830) 374-2367
  • Taught students about concepts regarding fitness, health and well-being.
  • Kept school equipment, gyms and fields in good working order.
  • Monitored student physical fitness with standardized assessments and devised appropriate individual goals.
  • Devised safe and effective exercise strategies based on knowledge of kinesiology, anatomy and biology.

Substitute teacher/ Learning

03.2014 - 08.2014
  • Report to school office at the beginning and end of the day
  • Carried out the program of study prescribe in the lesson, left by the teacher
  • Guide the learning process
  • Maintain a neat and orderly classroom
  • Perform other related duties directed by the principal, systems (structure of intellect) teacher aide, Crystal city independent school, Crystal city, tx
  • 78839 (830) 374-2367

08.2005 - 10.2012
  • Report to school office at the beginning and end of the day
  • Carried out the program of study prescribe in the lesson, left by the teacher
  • Guide the learning process
  • Maintain a neat and orderly classroom
  • Kept classroom clean by sterilizing and disinfecting toys surfaces
  • Maintain headcount and attendance sheets
  • Encourage good behavior, using positive reinforcement
  • Monitor students educational process with individual charts and files
  • Assist in preparing reports and paper work for parent-teacher conferences
  • Graded test and paper and report to teaching staff

Front desk

Travelodge
06.2004 - 06.2005
  • And reservations
  • Comfort suits, 6901 IH-10 West, San Antonio, Tx
  • (210) 738-1100
  • Suits, 5934 n.w
  • Loop 410, San antonio, tx
  • Greeted, register and assigned rooms to hotel guest
  • Processed telephone and walk-ins reservations
  • Escorted guess to their rooms, including transporting their luggage
  • Collaborated maintenance and housekeeping
  • Verified that personal and payment information on guest accounts was accurate and complete
  • Accommodated guest request
  • Update team members about changes in hotel products, services, pricing and policies
  • Delivered messages, mail packages left for our guest hotel facilities in a timely manner
  • Polished glass surfaces and windows, cleaned walls, shades and curtains
  • Helped with housekeeping, when short staffed
  • Recruited and trained new members

Education

Associate of arts - Studies

Southwest texas junior college
05.2009

High school diploma -

Crystal city high school
05.2002

Skills

  • Computer literate
  • Strong team player
  • Cooperative and enthusiastic
  • Excellent communication skills
  • Classroom Management
  • Multi-Subject Instruction
  • Classroom Organization
  • Technology Savvy
  • Student Tutoring
  • Customer Service
  • Supply Stocking
  • Greeting Guests
  • Payment Handling
  • Hospitality Services
  • Guest Check-In and Check-Out

References

References Corina Villarreal Teacher, Crystal City ISD (830) 854-1636 Rosemary martinez School Clerck , Crystal City ISD (830) 872-6561 Eloina moreno Teacher Aide , Crystal City ISD (830) 513-7143 Page 2

Languages

  • Fluent in English and Spanish
  • Timeline

    Youth Care Worker

    Deployed Services
    10.2023 - Current

    Substitute Teacher

    Crystal City Independent School District
    08.2017 - 05.2019

    Hotel Front Desk Clerk

    Best Western Hotel
    08.2017 - 10.2017

    P.E. & Science Lab Teacher Aide

    Crystal City Independent School District
    08.2014 - 10.2016

    Substitute teacher/ Learning

    03.2014 - 08.2014

    08.2005 - 10.2012

    Front desk

    Travelodge
    06.2004 - 06.2005

    Associate of arts - Studies

    Southwest texas junior college

    High school diploma -

    Crystal city high school
    NADIA PUENTE