Nadia Quijano
Palmview,Texas
Summary
Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. Skilled salon professional offers warmth and engagement to build rapport with clients. Highly motivated and enjoys consulting with clients to meet lash needs. Organized and friendly individual highly knowledgeable in latest lash treatments and trends. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Lash Artist
AM Beauty Bar LLC.
11.2018 - Current
- Consulted with clients to understand desired look and discuss available lash options.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Taught clients how best to care for lash extensions and prevent problems.
- Educated clients on how to clean and maintain lash extensions.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Used social media platforms to promote salon and services.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Trained new cosmetologists on lashes, products and techniques.
Assistant Manager
Ever
04.2016 - 11.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Accounting Clerk Certificate - Accounting
South Texas College
Mcallen, TX12.2023
High School Diploma -
La Joya High School
La Joya, TX05.2016
Skills
- Learning Improvements
- Performance Review
- Maintaining Clean Work Areas
- Sterilization Requirements
- Retail Sales Customer Service
- Staff Training
- Customer Relations
- Customer Consulting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lash Artist
AM Beauty Bar LLC.
11.2018 - Current
Assistant Manager
Ever
04.2016 - 11.2018
Accounting Clerk Certificate - Accounting
South Texas College
High School Diploma -
La Joya High School
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