Nadia Reynolds
Merrillville,IN
Summary
Dedicated professional with demonstrated experience in patient care and administrative support. Strong skills in teamwork, time management, and problem-solving, committed to ensuring seamless clients experiences and maintaining accurate health records.
Overview
2027
2027
years of professional experience
Work History
Medical Coordinator/Medical Office Assistant
Damar
East Chicago, IN
11.2024 - Current
- Assisted healthcare providers in maintaining accurate patient records and documentation.
- Oversaw maintenance and tracking of patient information referrals and administrative records utilizing Microsoft Excel and other Microsoft Office applications.
- Coordinated patient scheduling and managed appointment logistics effectively.
- Facilitated follow-up communications with patients post-appointment to ensure continuity of care.
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
Lead Direct Support Professional
Tradewinds
Merrillville, IN
06.2024 - 11.2024
- Monitored client progress, documenting changes and communicating with healthcare professionals.
- Implemented community integration activities, fostering social skills and relationships among clients.
- Provided reliable and timely transportation for clients to appointments, community events, and other essential engagements.
- Enhanced client independence by implementing individualized support plans and goal-setting strategies.
- Led group activities that promoted social interaction, skill-building, and personal growth among clients while fostering a sense of community within the residential setting.
- Maintained accurate documentation on all aspects of client care to ensure compliance with regulations and facilitate interdisciplinary collaboration.
Certified Nursing Assistant
Great Lakes Healthcare
Dyer, IN
05.2023 - 11.2024
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Documented patient care and progress accurately in electronic health records system.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Assistant
Family Business- Kim's Sewing & Alterations
2019 - 09.2024
- Communicated effectively with clients to resolve inquiries and provide service updates.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Cashier
Delta Sonic
Homewood, IL
08.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Certified Nursing Assistant -
Med Ed Inc.
Merrillville, IN04.2023
High School Diploma -
Crete Monee Highschool
Crete, IL05.2021
Skills
- Clinical documentation
- Verbal communication
- Patient confidentiality
- Teamwork and collaboration
- Time management
- Problem-solving
Timeline
Medical Coordinator/Medical Office Assistant
Damar
11.2024 - Current
Lead Direct Support Professional
Tradewinds
06.2024 - 11.2024
Certified Nursing Assistant
Great Lakes Healthcare
05.2023 - 11.2024
Cashier
Delta Sonic
08.2021 - 05.2023
Assistant
Family Business- Kim's Sewing & Alterations
2019 - 09.2024
Certified Nursing Assistant -
Med Ed Inc.
High School Diploma -
Crete Monee Highschool