Nadia Torres
Mount Prospect,IL
Summary
Dynamic professional with a proven track record at Brown and Joseph, LLC, excelling in roles requiring exceptional customer service and strong time management. Bilingual in Spanish, adept at multitasking in fast-paced environments, and skilled in cash handling and POS systems. Demonstrated ability to enhance customer satisfaction and streamline processes, contributing to operational excellence.
Overview
7
7
years of professional experience
Work History
Bartender
Crust Brewing
Rosemont, IL
12.2023 - Current
- Assist with setting up and managing bars at special events, such as weddings, corporate parties, or private gatherings.
- Work collaboratively with other bartenders, waitstaff, and kitchen personnel to ensure smooth and efficient service.
- Address and resolve customer concerns professionally to ensure customer satisfaction.
Human Resources Assistant
Brown and Joseph, LLC
Itasca, USA
09.2023 - 09.2024
- Managed and maintained confidential employee records with accuracy, ensuring compliance with company policies
- Coordinated and scheduled training sessions for new hires, contributing to improved onboarding processes
- Streamlined document management by efficiently generating, scanning, and organizing files across multiple platforms
Cashier, Front Staff
Cubanos Bros
Elk Grove Village, USA
11.2019 - 01.2023
- Ensured accurate cash handling and change distribution, maintaining a balanced register
- Assisted customers in selecting cost-effective food combinations, enhancing overall customer satisfaction
- Conducted weekly inventory checks and developed procurement lists to ensure consistent stock levels
Barista, Cashier, Party Hostess
Ball Factory
Mount Prospect, USA
03.2018 - 03.2020
- Managed and coordinated children's parties, ensuring smooth operations and customer satisfaction
- Maintained cleanliness and organization of party rooms for subsequent events, contributing to a high-quality experience
- Provided excellent customer service by effectively guiding parents through event procedures and safety protocols
Education
Bachelor of Arts - Business Administration
National Louis University
Wheeling, IL05.2025
Skills
- Bilingual in Spanish
- Cash handling
- Credit card transactions
- POS systems
- Strong verbal communication skills
- Strong written communication skills
- Exceptional customer service
- Strong time management
- Detail-oriented
- Able to multitask in fast-paced environments
Websites
Timeline
Bartender
Crust Brewing
12.2023 - Current
Human Resources Assistant
Brown and Joseph, LLC
09.2023 - 09.2024
Cashier, Front Staff
Cubanos Bros
11.2019 - 01.2023
Barista, Cashier, Party Hostess
Ball Factory
03.2018 - 03.2020
Bachelor of Arts - Business Administration
National Louis University
Similar Profiles
Cristy LimaCristy Lima
Restaurant Hostess at Crust BrewingRestaurant Hostess at Crust Brewing
Connor McCaffertyConnor McCafferty
Restaurant Crew Member at Upper Crust Pizza & Italian RestaurantRestaurant Crew Member at Upper Crust Pizza & Italian Restaurant
Vanessa CotterVanessa Cotter
Server at CrustServer at Crust
Paul MoranPaul Moran
Director of Business Development at Bridgeline DigitalDirector of Business Development at Bridgeline Digital
Maria Isabel AlgarinMaria Isabel Algarin
Customer Service Manager at American AirlinesCustomer Service Manager at American Airlines