Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nadia Vasquez

Stockton,CA

Summary

Working in customer service based jobs for the last 8+ years, I’ve discovered how great I can handle plenty of situations with patience and grace all while making sure I tackle what needs to be done. I’ve proven to have cash handling skills all while adhering to risk policy and procedures that is expected from the companies.

Overview

7
7
years of professional experience

Work History

Sales Associate

Tilly’s
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Banker

Wells Fargo
05.2021 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Sales Associate

Don Roberto Jewelers
05.2018 - 05.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Ran credit checks for customers who were wanting to purchase jewelry in order to help with credit.

Server

Outback Steakhouse
05.2017 - 08.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

    • Education

    Psychology

    Delta College
    Stockton

    Skills

    • Customer Service
    • Teamwork and Collaboration
    • Time Management
    • Problem-solving skills
    • Exceptional customer service
    • Cash Handling
    • Flexible Schedule
    • Policy and Procedure Adherence

    Languages

    Spanish
    Full Professional

    Timeline

    Banker

    Wells Fargo
    05.2021 - Current

    Sales Associate

    Don Roberto Jewelers
    05.2018 - 05.2021

    Server

    Outback Steakhouse
    05.2017 - 08.2018

    Sales Associate

    Tilly’s

    Psychology

    Delta College

    Similar Profiles

    CREATE PROFILE
    Nadia Vasquez