Nadiagna Crespo Gilimas
Miami,FL
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
11
11
years of professional experience
Work History
RBT
Universal Comunity
Hialeah, Florida
12.2024 - Current
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.
- Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.
- Adapted treatment plans according to the changing needs of each individual client.
- Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
- Implemented interventions outlined in behavior plans with precision and accuracy.
Babysitter
Claudia Gutierrez
Hialeah, FL
01.2024 - Current
- Tailoring activities based on the individual needs of each child under care.
- Developing creative ways to encourage learning through everyday experiences.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
Customer Service Cashier
Cubamax Travel
Hialeah, FL
02.2023 - 12.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
Dentist
Without Family Protection Home Children's
San Cristobal, Cuba
01.2016 - 01.2022
- Performed patient examinations, charted dental history and developed treatment plans.
- Conducted root canals, extractions, fillings, crowns and other restorative procedures.
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Assisted with the placement of implants and orthodontic treatments.
- Provided emergency care for toothaches or broken teeth.
- Took x-rays to identify areas of decay or other abnormalities in the mouth.
- Utilized specialized tools such as drills, forceps and mirrors to perform procedures in a precise manner.
- Prescribed medications and antibiotics to treat infections or pain relief associated with dental work.
- Reviewed laboratory results from tests conducted on saliva samples and biopsies to diagnose potential issues.
- Scheduled follow-up appointments to monitor progress of treatments or surgeries performed.
- Maintained accurate records of patient visits in electronic health records system.
- Participated in continuing education courses to maintain licensure requirements.
- Assisted in training new staff members on best practices for providing quality dental services.
Dentist
Camilo Cienfuegos Policlinical
San Cristobal, Cuba
07.2014 - 01.2022
- Performed patient examinations, charted dental history and developed treatment plans.
- Conducted root canals, extractions, fillings, crowns and other restorative procedures.
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Reviewed laboratory results from tests conducted on saliva samples and biopsies to diagnose potential issues.
- Scheduled follow-up appointments to monitor progress of treatments or surgeries performed.
- Maintained accurate records of patient visits in electronic health records system.
- Assisted with the placement of implants and orthodontic treatments.
- Provided emergency care for toothaches or broken teeth.
- Took x-rays to identify areas of decay or other abnormalities in the mouth.
- Utilized specialized tools such as drills, forceps and mirrors to perform procedures in a precise manner.
- Prescribed medications and antibiotics to treat infections or pain relief associated with dental work.
- Worked closely with dental hygienists to ensure optimal patient care.
- Kept up-to-date on advances in dentistry by attending seminars and conferences.
- Ensured all safety protocols were met when performing any type of procedure.
- Adhered to professional standards of practice set forth by governing bodies.
- Collaborated with other healthcare providers to coordinate comprehensive patient care.
Education
Behavioral Aspects of Health
Registered Behavior Technician
12-2023
Bachelor of Science - Odontology
Havana Medical University
Havana, CUB07-2014
Skills
- Check processing
- Customer Service
- Cash Handling
- Guest Services
- Order coordination
- Product Merchandising
- Educating parents
- Emergency Dental Care
- Preventive Care
- Dental impressions
- Molar root canal
Languages
Spanish
Full Professional
English
Professional
Timeline
RBT
Universal Comunity
12.2024 - Current
Babysitter
Claudia Gutierrez
01.2024 - Current
Customer Service Cashier
Cubamax Travel
02.2023 - 12.2024
Dentist
Without Family Protection Home Children's
01.2016 - 01.2022
Dentist
Camilo Cienfuegos Policlinical
07.2014 - 01.2022
Behavioral Aspects of Health
Registered Behavior Technician
Bachelor of Science - Odontology
Havana Medical University