Nadiezda Phillips
Fort Lauderdale,FL
Summary
Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for a strong work ethic, excellent communication, and a customer-first mindset that drives loyalty and long-term retention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Representative
Gundie Bonner State Farm Insurance Agency
Davie, FL
02.2022 - Current
- Initiating outbound calls to prospective clients. Maintaining a minimum of 50 cold calls a day. Along with emails and texts.
- Consistently follow up with leads multiple times a week.
- Creating trust and maintaining long-term client relationships.
- Listening to customer needs to identify and recommend the best products and services.
- Deep understanding of insurance products and services, coverage options, and exclusions.
- Maintained accurate records of all transactions relating to insurance sales, renewals, and cancellations.
- Accomplishing sales goal.
Sales Associate
Janet Romero State Farm Insurance Agency
Coral Springs, FL
07.2017 - 02.2022
- Cold calling leads via phone.
- Consistently reaching a set goal of a minimum of 20 auto policies, 6 life insurance policies, 5 homeowners' policies, and 3 health insurance policies a month.
- Answered customer inquiries via phone, email, and chat.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Demonstrated product features and benefits for customers' needs.
- Processed transactions using a point-of-sale system.
Clerk
Eye Associates of Boca Raton
Boca Raton, FL
01.2015 - 04.2017
- Scanned documents into digital formats ensuring accuracy of content.
- Answered customer inquiries via phone and email.
- Performed data entry tasks to update customer accounts records.e
- Answered phones in a courteous manner while providing excellent customer service.
Education
High School Diploma -
Miami Beach Senior High School
Miami Beach, FL06-2014
Skills
- Client relationship management
- Lead generation
- Sales closing
- Product knowledge
- Transaction processing
- Customer service
- Active listening
- Communication skills
- Problem solving
- Cold calling
- Time management
Certification
2-20 general lines agent
2-15 Life and Health agent
References
References available upon request.
Education and Training
other
Languages
5,4
Accomplishments
- Number one sales leader in 2024
Timeline
Sales Representative
Gundie Bonner State Farm Insurance Agency
02.2022 - Current
Sales Associate
Janet Romero State Farm Insurance Agency
07.2017 - 02.2022
Clerk
Eye Associates of Boca Raton
01.2015 - 04.2017
High School Diploma -
Miami Beach Senior High School
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