Nadine Dock
Pompano Beach,FL
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
7
7
years of post-secondary education
8
8
years of professional experience
Work History
In-House Sales Manager
Travel + Leisure
Myrtle Beach, South Carolina
10.2023 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Led team meetings to align sales activity and priorities.
- Trained sales staff on customer service and product knowledge.
- Resolved customer concerns and supported account retention efforts.
- Collaborated with marketing and operations teams on employer sales initiatives.
In-House Sales Representative
Travel + Leisure
Myrtle Beach, South Carolina
03.2023 - 10.2023
- Sold vacation packages and travel memberships for Travel + Leisure clients.
- Built client relationships using consultative sales conversations.
- Handled objections and guided customers toward booking decisions.
- Developed key customer relationships to increase sales.
- Negotiated pricing contracts with customers to maximize profits.
Team Lead/Event Coordinator/Assistant Manager
Wahoo's Raw Bar and Marina (Seagrass Operations)
Murrells Inlet, South Carolina
04.2019 - 03.2023
- Led front-of-house crew at Wahoo's Raw Bar and Marina during busy service periods.
- Identified and implemented process improvements, enhancing operational efficiency.
- Boosted team morale by recognizing individual contributions and providing timely feedback.
- Trained team members on guest service, safety, and station procedures.
- Managed opening and closing tasks for Seagrass Operations shifts.
- Supported scheduling, shift coverage, and daily communication with management.
- Identified opportunities for process improvements, implementing changes when required.
- Resolved guest concerns through effective communication and prompt follow-up.
Sales Associate Supervisor
United Bank
Murrells Inlet, South Carolina
01.2022 - 04.2022
- Facilitated teller sales activities and services goals are met
- Ensured tellers provided excellent customer service to individuals, enhancing customer satisfaction
- Supervise the daily functions and activities of the tellers' team
- Ensure that tellers render excellent customer service to individuals
- Motivated tellers to achieve sales goals, fostering a results-driven environment
- Recognize and reward teller team members for their excellent performance
- Ensure compliance of federal and state regulations
Education
Bachelor of Science - Entrepreneurial Management
Coastal Carolina University
Conway, SC 08.2018 - 12.2020
International Business
University of South Carolina
Columbia, SC 08.2017 - 05.2018
High School Diploma -
St. James High School
Murrells Inlet, SC 08.2013 - 06.2017
Skills
- Microsoft Excel Spreadsheet, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
- Microsoft Excel Spreadsheet
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Time Management
- Decision Analysis
- Problem-Solving
- Sales
- Communication
Awards and Acknowledgements
Dean's List at CCU, Consistently maintained a 3.5 or greater GPA.
Timeline
In-House Sales Manager
Travel + Leisure
10.2023 - Current
In-House Sales Representative
Travel + Leisure
03.2023 - 10.2023
Sales Associate Supervisor
United Bank
01.2022 - 04.2022
Team Lead/Event Coordinator/Assistant Manager
Wahoo's Raw Bar and Marina (Seagrass Operations)
04.2019 - 03.2023
Bachelor of Science - Entrepreneurial Management
Coastal Carolina University
08.2018 - 12.2020
International Business
University of South Carolina
08.2017 - 05.2018
High School Diploma -
St. James High School
08.2013 - 06.2017