Years of professional experience in retail and food
NADINE GIBSON
Customer service
Pittsburgh,PA
Summary
Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.
Overview
35
35
Work History
Customer Service Associate/Vendor Coordinator
AVI FOODSYSTEMS INC.
01.2008 - 10.2024
- Oversee operations of Food Market Store
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Retail Sales Associate
FABER, COE, GREGG, INC.
01.2004 - 02.2006
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased customer sales by 80 percent with personalized shopping experiences and attentive service.
Keyholder/Sales Floor Associate Cashier
Payless Shoes Source
01.1997 - 01.2004
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Streamlined opening and closing procedures as integral member of store staff.
Education
Associate of Applied Science - Career And Technical Education
Community College of Allegheny County
Pittsburgh, PA03.2003
Skills
- Product merchandising
- Point of sale systems
- Retail marketing
- Inventory control
- Understanding customer needs
- Teamwork and collaboration
Awards
Awarded four Lapel pins for outstanding sales and customer service
Certification
Certification in business education.
- Sawyer's School of Business, Pittsburgh, PA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Collaborated with team of 25 in the development of Market Food Store.
Timeline
Customer Service Associate/Vendor Coordinator
AVI FOODSYSTEMS INC.
01.2008 - 10.2024
Retail Sales Associate
FABER, COE, GREGG, INC.
01.2004 - 02.2006
Keyholder/Sales Floor Associate Cashier
Payless Shoes Source
01.1997 - 01.2004
Certification in business education.
Associate of Applied Science - Career And Technical Education
Community College of Allegheny County
Similar Profiles
Sadey MorrisSadey Morris
Warehouse Worker at AVI FoodsystemsWarehouse Worker at AVI Foodsystems
Ashley WrightAshley Wright
Line Cook at AVI Foodsystems, IncLine Cook at AVI Foodsystems, Inc
Chris PhillipsChris Phillips
Operations Manager at AVI FoodsystemsOperations Manager at AVI Foodsystems