Nadine Jackson
Wakefield,RI
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.
Overview
7
7
years of professional experience
Work History
Bar Manager
Gallilee Beach Club
Narragansett, RI
05.2021 - Current
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Developed over 50 new cocktails for menu.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Call Center Specialist
Citizens Bank
Johnston, RI
03.2020 - 02.2021
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Assisted 60 to 70 customers daily by answering questions, responding to inquiries and handling telephone requests.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Small Business Banker
Citizens Bank
Narragansett, RI
01.2019 - 03.2020
- Promoted products or services to each customer to consistently achieve sales targets.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Relationship Banker
Citizens Bank
Narragansett, RI
09.2015 - 01.2019
- Processed 80-100 customer requests for financial services per day, including reissuing statements, ordering additional checks and updating customer personal information in database.
- Promoted products or services to each customer to consistently achieve sales targets.
- Created and managed community events and customer promotions.
Education
Associate of Applied Science - Business Administration And Management
Community College Of Rhode Island
Warwick, RI05.2004
Skills
- Customer Needs Assessments
- Safe Work Practices
- Verbal and Written Communication
- Team Leadership
- Money Handling
- Guest Satisfaction
- Cost Control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Bar Manager
Gallilee Beach Club
05.2021 - Current
Call Center Specialist
Citizens Bank
03.2020 - 02.2021
Small Business Banker
Citizens Bank
01.2019 - 03.2020
Relationship Banker
Citizens Bank
09.2015 - 01.2019
Associate of Applied Science - Business Administration And Management
Community College Of Rhode Island