Nadine Muschette
Salt Lake City,UT
Summary
Results-driven and dedicated professional with strong interpersonal and effective communication skills. Proven ability to achieving high performance in various roles, and consistently support organizational goals while fostering a collaborative work environment. Committed to leveraging expertise to enhance team dynamics and drive success.
Overview
8
8
years of professional experience
Work History
Admissions Advisor
Fortis College
Salt Lake City, UT
08.2025 - Current
- Guided prospective students through admissions process, ensuring clarity in inquiries and providing tailored advice on program selections.
- Conducted thorough evaluations of applicant qualifications to verify eligibility for desired programs, maintaining strict compliance with institutional standards.
- Engaged in individual interviews to determine candidate fit and effectively communicate the objectives of academic programs.
- Maintained accurate records of all applicant information, ensuring efficient communication between various departments within the institution.
- Engaged with faculty to refine communication protocols related to admissions requirements and improve student onboarding efficiency.
- Oversaw maintenance of accurate student records within admissions database to ensure data integrity.
- Facilitated recruitment events to promote college programs and attract prospective students.
- Facilitated student satisfaction by providing comprehensive assistance and personalized guidance throughout the admissions process.
- Coordinated efforts with financial aid office to assess student applications and explore viable payment solutions.
- Optimized application process for prospective students, enhancing efficiency and user experience.
- Conducted regular check-ins and progress meetings to enhance student engagement and retention.
Shift Lead
Seven Brothers
Salt Lake City
02.2025 - 04.2025
- Directed staff activities to maintain punctuality in meal preparation and service execution, to ensure customer satisfaction.
- Monitored and refined food safety protocols to maintain optimal hygiene standards across all operations.
- Instructed new team members on menu offerings and culinary preparation techniques to ensure consistency and quality in service.
- Oversaw inventory management processes to reduce waste and enhance resource efficiency.
- Ensured adherence to quality standards throughout food preparation and presentation.
- Performed systematic inspections and audits to uphold health regulation standards for safety and sanitation.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Guided new staff through thorough training, resulting in improved productivity and strengthened team dynamics.
- Executed tasks effectively under pressure, prioritizing quality and maintaining a calm, professional demeanor.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
Team Lead - HR People Support, ,
KPMG Global Services
Kingston, Jamaica
05.2018 - 01.2023
- Oversaw project deliverables execution by team, maintaining compliance with established deadlines and quality benchmarks.
- Developed engaging training content aimed at improving the onboarding experience and accelerating new hire integration.
- Facilitated ongoing team discussions to evaluate project status, troubleshoot issues, and promote knowledge sharing to enhance team effectiveness.
- Delivered engaging ongoing training sessions among team members to ensure consistent adherence to company policies and quality standards.
- Facilitated a collaborative work atmosphere by prioritizing teamwork, maintaining transparent communication, and establishing employee recognition programs.
- Cultivated a culture of excellence and professionalism by consistently embodying company values as a team role model.
- Analyzed employee performance metrics to uncover skill gaps and deliver tailored training and mentorship mechanisms to facilitate professional growth, while driving business improvement.
- Enhanced client satisfaction by guaranteeing timely project completion and strict adherence to quality standards.
- Evaluated team member performance through consistent reviews, identifying growth opportunities and providing tailored career development support.
- Facilitated effective collaboration among team members to drive successful execution of cross-functional projects.
- Implemented strategic risk assessment and mitigation strategies to ensure operational continuity, minimize disruptions and facilitate prompt issue resolution.
- Fostered positive client relations by maintaining professional demeanor and addressing problems head-on to implement successful corrective actions.
- Assisted with recruitment by interviewing and hiring employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Science - Sociology & Human Resource Development
The University Of The West Indies (UWI)
Kingston, JANo Degree - SHRM-CP
Society For Human Resource Management
Alexandria, VASkills
- Results-driven
- Employee development initiatives
- Teamwork and collaboration
- Effective problem resolution
- Effective time management
- Meticulous attention to detail
- Efficient multitasking
- Strong verbal and written communication
- Effective presentation skills
- Critical thinking
- Strong organizational abilities
- Attentive listening
- Effective interviewing techniques
Timeline
Admissions Advisor
Fortis College
08.2025 - Current
Shift Lead
Seven Brothers
02.2025 - 04.2025
Team Lead - HR People Support, ,
KPMG Global Services
05.2018 - 01.2023
Bachelor of Science - Sociology & Human Resource Development
The University Of The West Indies (UWI)
No Degree - SHRM-CP
Society For Human Resource Management