Nadine Ndayihereje
El Mirage,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Behavioral Health Technician
Valley wise Hospital
Phoenix, AZ
07.2023 - Current
- Monitored patient safety in all areas of the facility.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Completed patient reports daily and submitted to management for evaluation.
- Established and maintained professional working relationships with clients, staff and public.
- Completed daily client rounds and tracked client movements.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Assisted patients improve social relationships and engagement.
Behavioral Health Technician
Arizona MENTOR
Phoenix, AZ
06.2022 - 10.2023
- Monitored patient safety in all areas of the facility.
- Facilitated group therapy sessions with multiple patients.
- Administered medications as prescribed by physician or psychiatrist.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Maintained accurate documentation of patient progress and treatments received.
- Observed patients' behaviors during recreational activities and outings.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
Behavioral Health Case Manager
Hope Light Care
Phoenix, AZ
11.2022 - 05.2023
- Monitored client progress through assessments, interviews, and observations.
- Conducted home visits to evaluate living conditions and assess the safety of the environment.
- Collaborated with medical professionals to ensure proper medication management for clients.
- Coordinated referrals to other community-based programs such as housing or employment services.
- Advised family members about available resources for providing support to their loved ones with mental illness.
- Maintained accurate documentation of all client activities in accordance with state regulations.
- Participated in team meetings regarding case management strategies and outcomes assessment.
- Supported over 20 patients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results.
- Sought out quality jobs for individuals and matched with employers for successful employment.
Behavioral Health Technician
Live well care
Phoenix, AZ
07.2021 - 07.2022
- Facilitated group therapy sessions with multiple patients.
- Monitored patient safety in all areas of the facility.
- Administered medications as prescribed by physician or psychiatrist.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Maintained accurate documentation of patient progress and treatments received.
- Observed patients' behaviors during recreational activities and outings.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
Behavioral Health Technician
Muco Behavioral Health
Phoenix, AZ
11.2019 - 07.2022
- Facilitated group therapy sessions with multiple patients.
- Monitored patient safety in all areas of the facility.
- Administered medications as prescribed by physician or psychiatrist.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Maintained accurate documentation of patient progress and treatments received.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
Education
Bachelor of Science - Business Administration
Light University of Bujumbura
Burundi01-2015
Skills
- Activity monitoring
- Client Transportation
- Conflict Resolution
- ADL support
- Conflict de-escalation
- Documentation skills
- Menu Planning
- Security procedures knowledge
- Housekeeping skills
- Behavioral Management
- Patient Observation
Languages
English
Professional
French
Professional
Timeline
Behavioral Health Technician
Valley wise Hospital
07.2023 - Current
Behavioral Health Case Manager
Hope Light Care
11.2022 - 05.2023
Behavioral Health Technician
Arizona MENTOR
06.2022 - 10.2023
Behavioral Health Technician
Live well care
07.2021 - 07.2022
Behavioral Health Technician
Muco Behavioral Health
11.2019 - 07.2022
Bachelor of Science - Business Administration
Light University of Bujumbura
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