Nadine Perea
Atienza Family Dental
Stockton,CA
12
years of professional experience
Experienced Healthcare Coordinator coordinating patient scheduling, insurance verification, discharge paperwork, and care-plan communication across dental and hospital-related settings. Supports patients by answering coverage questions, confirming visits, and keeping records aligned with HIPAA and confidentiality standards. Keeps front-office flow organized through timely telephone, mail, and email follow-up. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional
interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Treatment Coordinator
9 Months- Coordinated patient treatment plans to enhance care delivery and patient satisfaction.
- Streamlined appointment scheduling processes, improving efficiency and reducing wait times.
- Educated patients on treatment options, fostering informed decision-making and engagement.
- Collaborated with dental professionals to ensure seamless communication and care continuity.
- Coordinated patient treatment plans, ensuring seamless communication between dentists and patients.
- Managed scheduling of appointments, optimizing clinic workflow and patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Obtained payments from patients and scanned identification and insurance cards.
Receptionist
4 Months- Managed patient scheduling using dental practice management software.
- Coordinated patient intake processes, ensuring accurate completion of forms.
- Assisted in maintaining office organization and cleanliness for optimal workflow.
- Communicated effectively with patients regarding treatment plans and appointment details.
- Developed strong relationships with patients, fostering a welcoming environment at the practice.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Direct Support Professional
5 Months- Provided individualized support to clients in daily living activities, enhancing their quality of life.
- Developed and implemented personalized care plans to meet diverse client needs effectively.
- Coordinated recreational activities that fostered social interaction and community involvement among clients.
- Trained new staff on best practices for client engagement and safety protocols, improving team performance.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Healthcare Coordinator
2 Years 1 Month- Responded to inquiries from patients regarding their care plans and insurance coverage options.
- Coordinated discharge planning activities for patients leaving hospital or long-term care facilities.
- Ensured that all necessary paperwork was completed accurately prior to admission or discharge.
- Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
- Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
Patient Coordinator
2 Years 7 Months- Coordinated patient appointments and maintained appointment schedule.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Prepared patient charts prior to visits as well as updated records after each visit.
Receptionist
1 Year 4 Months- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Bakery Clerk
4 Years 7 Months- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Verified that all products were labeled with correct pricing information.
- Operated cash register to process customer orders accurately and efficiently.
- Decorated cakes according to customer requests while maintaining quality control standards.
Education
High School Diploma
Skills
Patient care coordination
Insurance verification
Payment processing
Patient scheduling
Patient relations
Treatment plan presentation
Insurance preauthorization
Dental terminology
Confidentiality
Office opening and closing
Telephone communication
Appointment confirmation
Education and Training
other
Timeline
Treatment Coordinator
Atienza Family Dental
11.2025 - CurrentRead More
Receptionist
Wackford Dental Center
06.2025 - 10.2025Read More
Direct Support Professional
Key Holders 360
01.2025 - 06.2025Read More
Healthcare Coordinator
Pacific Dental Services
11.2022 - 12.2024Read More
Patient Coordinator
Kids Care Dental & Orthodontics
04.2020 - 11.2022Read More
Receptionist
Atienza Family Dental
04.2019 - 08.2020Read More
Bakery Clerk
Raley's Supermarket
09.2014 - 04.2019Read More
JANE FREDERICK HIGH SCHOOL
High School Diploma
Read More