Nadine Whritenour
Charlotte,NC
Summary
Dependable college graduate with medical assisting certification and phlebotomy experience. Able to independently handle delegated clinical tasks in fast-paced medical environments. Supports providers by assessing patient vitals, addressing chief complaints, assisting with procedures and collecting samples. Acts as a patient advocate and maintains confidentiality. Considered hardworking, dedicated, detail-oriented, and personable.
Overview
4
4
years of professional experience
Work History
Certified Clinical Medical Assistant
Palmetto Primary Healthcare, PLLC
Lumberton, North Carolina
PRN - Current
- Trained and proficient in various medical procedures including electrocardiograms (EKG), vital signs assessment, venipuncture, capillary sampling, ear lavage and lab handling.
- Assists provider in performing various clinical procedures, including suturing, administering injections and medications, and conducting ThinPrep Pap exams.
- Maintained accurate and secure patient records in Practice Fusion (EMR) by updating information and verifying data.
- Ensures well-organized and sanitized examination rooms before, during, and after patient visits.
- Performed administrative duties including answering phones, faxing referrals, and scheduling.
- Maintained patient privacy and confidentiality in compliance with HIPAA regulations and protocols.
- Manages supply inventory, ensures timely ordering and replenishment of supplies.
- Established strong working relationships with healthcare providers, staff, and patients.
Certified Medical Assistant
Patient Centered Care
Wilmington, NC
07.2023 - 04.2024
- Performed electrocardiograms (EKG), venipunctures, and ear lavage. Operated centrifuge, and completed basic lab tests such as: urinalysis, blood glucose, fecal occult test, hCG test, drug screens, nasopharyngeal/throat swabs, and lab processing.
- Administered, under provider's orders, medications, vaccinations, and injections.
- Documented patients history and chief complaint before provider-patient appointments utilizing Amazing Charts (EMR).
- Frequently conducted phone triage, carefully listening and obtaining symptoms to adequately schedule patients.
- Concurrently conducted administrative work such as collecting copayments, scheduling, updating insurance, answering phones, checking voicemails, faxing, filling, and referrals.
- Executed the responsibility as pharmacy and insurance liaison, calling in prescriptions and communicating the requests of the provider directly to the pharmacy and/or insurance companies.
- Assists in suturing, Thinprep Pap exams, ongoing patient education, and support.
- Disinfected exam rooms and laboratory areas in between patient appointments.
- Maintained a positive and collaborative work space in a fast-paced environment.
Birth & Postpartum Doula
Novant Health Betty H. Cameron Women's & Children's Hospital
Wilmington, North Carolina
10.2022 - 03.2023
- Provided continuous, evidence-based physical and emotional support to individuals through the birth process.
- Provided culturally competent care during labor and delivery.
- Facilitated clear communication between the birth team and the individual.
- Stocked patient rooms with needed supplies.
- Trained in and assisted patients with birthing positional changes.
- Implemented continuous support during the birthing processes such as words of encouragement and supportive touch.
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.
Dental Assistant
Complete Dental
Leland, North Carolina
01.2021 - 07.2021
- Prepared patients, sterilized and disinfected instruments, set-up instrument trays, and prepared materials.
- Promoted sustainable oral health by educating patients on procedures and at-home care.
- Trained in and preformed dental x-rays, polishings, composing dental molds, and bracket removal.
- Supported dentists in preforming routine dental treatments such as fillings and extractions.
- Kept records updated with patient history, present illness, insurance, and demographics.
- Complied with infection-control policies and protocols to protect patient and employee wellbeing.
Education
Certification - Certified Clinical Medical Assistant -
University of North Carolina at Wilmington
Wilmington, NC01.2023
Bachelor of Science (B.S.) - Biology -
University of North Carolina Wilimington
Wilmington, NC12-2022
Skills
- Venipuncture and Phlebotomy
- Pipetting
- Vital Signs
- Specimens Collection and Processing
- OB/GYN Procedures
- Geriatric Care/Pediatric Care
- HIPAA Compliance
- Medical Terminology/Coding
- Payment Collection
- Medical Records Management
- Patient Documentation
- Patient Assessments
- Patient Flow Management
- Procedure Assistance
- CPR/BLS Certified
- Adaptable
- Electrocardiography (EKG)
- Inventory and Supply Management
- Analytical Decision-Making Skills
- Proper Sterilization Techniques
- Compassionate
- Quick Problem Solver
- Wound Care and Irrigation
- Advanced Anatomy Knowledge
References
References available upon request.
Timeline
Certified Medical Assistant
Patient Centered Care
07.2023 - 04.2024
Birth & Postpartum Doula
Novant Health Betty H. Cameron Women's & Children's Hospital
10.2022 - 03.2023
Dental Assistant
Complete Dental
01.2021 - 07.2021
Certified Clinical Medical Assistant
Palmetto Primary Healthcare, PLLC
PRN - Current
Certification - Certified Clinical Medical Assistant -
University of North Carolina at Wilmington
Bachelor of Science (B.S.) - Biology -
University of North Carolina Wilimington