Nadiya Thompson
Pleasantville,NJ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Table Games Dealer
Ocean Casino Resort
Atlantic City, NJ
09.2022 - Current
- Perform functional game duties quickly by efficiently handling money and chips.
- Explain rules and delivered payouts to facilitate movement of games.
- Observed gamblers to identify marking, switching and counting cards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintain knowledge of game rules and regulations to ensure compliance with gaming laws.
- Assisted new players with understanding game rules and procedures.
IGaming Dealtainer
DraftKings
Atlantic City, NJ
02.2019 - 07.2021
- Deal a variety of table games such as Blackjack, Roulette, Baccarat, and Poker.
- Inspect cards and gaming equipment to verify proper functioning and good working order.
- Adhere to company and game policies as well as state and federal regulations.
- Promote positive guest relations using cordial conversation and a friendly demeanor.
Cocktail Server
Ocean Casino Resort
Atlantic City, NJ
06.2018 - 05.2021
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Maintained tidiness and organization throughout bar area.
- Ensuring patrons are of legal drinking age by requesting proper identification.
- Monitored patron alcohol consumption to encourage safety.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current items, garnishes, ingredients, and preparation methods.
- Assisted team members when necessary.
Education
Skills
- Verbal and written communication
- Customer Service
- Active Listening
- Interpersonal Skills
- Detail-Oriented
- Organization and Time Management
- Critical Thinking
- Relationship building
Timeline
Table Games Dealer
Ocean Casino Resort
09.2022 - Current
IGaming Dealtainer
DraftKings
02.2019 - 07.2021
Cocktail Server
Ocean Casino Resort
06.2018 - 05.2021
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