Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server
Nadya Pineda

Nadya Pineda

Fort Worth,TX

Summary

Adept at orchestrating high-volume dining experiences, I leveraged exceptional customer service and hospitality expertise at Lupe’s Tex Méx Restaurant to enhance team communication and meet financial targets. My ability to maintain cleanliness standards and prioritize service resulted in significant improvements in guest satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Server

Río Mambo
04.2013 - 11.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager of Operations

Lupe’s Tex Méx Restaurant
04.2012 - 07.2014
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Restaurant Hostess

Saltgrass Steak House
10.2011 - 09.2013
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Senior Food and Beverage Server

Atria Senior Living
07.2007 - 09.2009
  • Collaborated with kitchen staff to ensure timely delivery of meals, enhancing guest experience.
  • Managed inventory effectively, reducing waste and maintaining appropriate stock levels.
  • Ensured compliance with health and safety regulations, maintaining a safe environment for both guests and staff members.
  • Facilitated seamless communication between front-of-house and back-of-house teams during high-volume service periods.

Education

Liberal High School
Liberal, KS

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Service prioritization
  • Sales expertise
  • High-volume dining

Languages

Spanish
Elementary
English
Elementary

Timeline

Server

Río Mambo
04.2013 - 11.2014

Manager of Operations

Lupe’s Tex Méx Restaurant
04.2012 - 07.2014

Restaurant Hostess

Saltgrass Steak House
10.2011 - 09.2013

Senior Food and Beverage Server

Atria Senior Living
07.2007 - 09.2009

Liberal High School

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Nadya Pineda