Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naeem Harvey

Brooklyn,NY

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

Savvy Bistro and Bar
Brooklyn, NYC
02.2024 - Current
  • Greets guests and provides menus.
  • Provides excellent customer service to ensure satisfaction.
  • Maintains knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivers food orders promptly and courteously.
  • Provides exceptional service to a high volume of daily customers.
  • Operates POS terminals to input orders, split bills, and calculate totals.
  • Develops rapport with guests and assists in generating repeat business by providing exceptional customer service.

Server

Peaches Lewis
Brooklyn, NYC
07.2022 - 01.2024
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Developed rapport with guests and assists in generating repeat business by providing exceptional customer service.

Daycare Owner/Operator

Self-employeed
Brooklyn, NYC
08.2020 - Current
  • Creates a safe, nurturing environment to promote learning and growth in children.
  • Develops and implemented policies and procedures for daycare staff, including safety protocols.
  • Sets enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Plans nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
  • Interacts regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
  • Implements age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
  • Manages budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
  • Establishes relationships with parents and guardians to foster strong communication regarding their child's progress.
  • Organizes extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.

Education

High School Diploma -

Benjamin Banneker Academy
Brooklyn, NY
07-2018

Skills

  • Exceptional customer service
  • POS operation
  • High-volume dining
  • Cash Handling
  • Order Accuracy
  • Positive and professional

Timeline

Server

Savvy Bistro and Bar
02.2024 - Current

Server

Peaches Lewis
07.2022 - 01.2024

Daycare Owner/Operator

Self-employeed
08.2020 - Current

High School Diploma -

Benjamin Banneker Academy
Naeem Harvey