Nafi Bhuiyan
Calvin Klein
Cape Coral,FL
3
years of professional experience
Dynamic retail professional with a strong focus on customer service, problem-solving, and staff training. Proven track record of enhancing team performance and streamlining operations to drive customer satisfaction and sales growth.
Work History
Assistant Manager
1 Year 10 Months- Assisted in managing daily operations, ensuring efficient workflow and customer satisfaction.
- Developed training materials for new staff to enhance onboarding experience and operational consistency.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.
- Analyzed sales data to identify trends, informing strategic decisions for product promotions and inventory management.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Retail Worker
2 Years 10 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards to align with brand guidelines and attract customer engagement.
- Collaborated with team members to achieve sales targets and maintain optimal stock levels.
- Trained new staff on operational procedures, customer service protocols, and inventory management practices.
- Monitored store cleanliness and organization, contributing to a positive shopping environment for customers.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication skills.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Education
High School Diploma
BBA - Business Management
Skills
Team leadership
Project management
Staff training
Team onboarding
Sales expertise
Customer service
Money handling
Inventory management
Multitasking and organization
Adaptability and flexibility
Problem-solving
Computer skills
Timeline
Assistant Manager
Smokeshop
08.2024 - CurrentRead More
Retail Worker
Calvin Klein
08.2023 - CurrentRead More
Florida SouthWestern State College
BBA from Business Management
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Cypress Lake High School
High School Diploma
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