Nafissatou Lo
Hanover,MA
Summary
-Motivated Young woman with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized server with experience in fine dine restaurant environments.
-Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Server
Red Lobster Restaurant
2023.08 - 2023.12
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Team Member
Chick-fil-A
2022.08 - 2023.06
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Education
Associate of Arts - Law And Jurisprudence
Anne Arundel Community College
Arnold, MD12.2024
High School Diploma -
College Sacre Coeur
Dakar, SN07.2021
Skills
- Beverage Preparation
- Safe Food Handling
- Daily Specials Memorization
- Supply Restocking
Languages
French
Native or Bilingual
Spanish
Elementary
Arabic
Elementary
Wolof
Native or Bilingual
English
Full Professional
Timeline
Server
Red Lobster Restaurant
2023.08 - 2023.12
Team Member
Chick-fil-A
2022.08 - 2023.06
Associate of Arts - Law And Jurisprudence
Anne Arundel Community College
High School Diploma -
College Sacre Coeur
Similar Profiles
Charles WaltonCharles Walton
Server at Red Lobster RestaurantServer at Red Lobster Restaurant
Emmanuel Luna-SerranoEmmanuel Luna-Serrano
Server at Red Lobster RestaurantServer at Red Lobster Restaurant
Tramaun WhiteheadTramaun Whitehead
Server at Red Lobster RestaurantServer at Red Lobster Restaurant