Nagham Lubbad
Newark,DE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Crew Leader
McDonald's Fast Food Restaurant
08.2022 - 05.2023
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Front Desk Receptionist
Holiday Inn Express Hotel Suites
02.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Peer Mentor
University Of Delaware
02.2024 - Current
- Enhanced peer understanding by providing one-on-one mentoring and support.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Assisted in the creation of individualized learning plans for each mentee, addressing their specific needs and goals.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Collaborated with faculty and staff to identify areas where peer mentors could provide additional support.
Education
Bachelor of Science - Chemical Engineering
University of Delaware
Newark, DE05.2026
Skills
- New Hire Training
- Crew Management
- Job Planning
- Staff Support
- Jobsite Safety
- Documentation And Reporting
- Departmental support
- File Management
- Spreadsheet tracking
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Peer Mentor
University Of Delaware
02.2024 - Current
Crew Leader
McDonald's Fast Food Restaurant
08.2022 - 05.2023
Front Desk Receptionist
Holiday Inn Express Hotel Suites
02.2022 - 06.2022
Bachelor of Science - Chemical Engineering
University of Delaware
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