Nahaivi Mensch
Houston,TX
Summary
High-performing Store Manager with 14 years of pawn and sales experience. Great in working under pressure and adapting to new situations and conditions. Familiar with managing range of personalities, highly effective at promoting positive relationships and building capable teams and achieve operational targets.
Overview
22
22
years of professional experience
Work History
Store Manager
EZ Pawn
Houston , TX
07.2008 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed up to 8 team members successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in sales incentives and selling techniques.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Store Manager
Popeyes
Dallas , TX
09.2001 - 07.2008
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store team members successfully in fast-paced environment.
- Completed point of sale opening and closing procedures.
Cashier
Sizzler Restaurant
Los Angeles , CA
10.2000 - 06.2001
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized beverages, plates and utinsels.
Education
High School Diploma -
Guajome Park Academy (Job Corps Center)
Los Angeles, CA06.2001
Word Processing Diploma -
Job Corps Center
Los Angeles, CA06.2001
Skills
- Performance Monitoring and Evaluation
- Financial Statement Review
- Cash Management
- Sales Tracking
- Leadership
- Shift Scheduling
- Customer Service
Accomplishments
- EZ Elite 2019
- EZ Elite 2022
Languages
English
Spanish
Timeline
Store Manager
EZ Pawn
07.2008 - Current
Store Manager
Popeyes
09.2001 - 07.2008
Cashier
Sizzler Restaurant
10.2000 - 06.2001
High School Diploma -
Guajome Park Academy (Job Corps Center)
Word Processing Diploma -
Job Corps Center
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