Nahin Cortes
Riverhead,NY
Summary
Proven team player with extensive experience in foodservice and customer support, demonstrated during my tenure at Topping Rose House. Excelled in dining room setup and service station maintenance, enhancing dining experiences through efficient service and teamwork. Skilled in POS systems and known for resolving customer complaints swiftly, ensuring satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Food Runner
Topping Rose House
Bridgehampton, New York
05.2024 - Current
- Communicated with chefs regarding potential menu changes or specials for the day.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Followed proper cash handling procedures when accepting payments from customers.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
Floor Associate
Gap Outlet
Riverhead, New York
08.2023 - 01.2024
- Maintained high standards of customer service during all interactions.
- Stocked shelves with merchandise according to company guidelines.
- Adhered to all safety regulations when handling products and equipment.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Provided assistance to other departments when needed.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Education
High School Diploma -
Riverhead High School
Riverhead, NY06-2023
Skills
- Dining room assistance
- Table service
- Dining room setup
- Foodservice
- Service station maintenance
- Table resetting
- Opening and closing procedures
- Closing duties
- Serving staff support
- POS systems
- Teamwork and collaboration
- Flexible schedule
Languages
Spanish
Professional
Timeline
Food Runner
Topping Rose House
05.2024 - Current
Floor Associate
Gap Outlet
08.2023 - 01.2024
High School Diploma -
Riverhead High School
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