Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Learning Trainer
Amazon LLC
09.2020 - Current
Trained and mentored +100 new personnel hired to fulfill various roles.
Maintained professional, organized, and safe environment for employees.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Accomplished multiple tasks within established timeframes.
Logistics Coordinator
1234 Action Transportation Inc.
07.2019 - 08.2022
Minimized service disruptions by quickly addressing customer complaints and resolving issues in a professional manner.
Maintained accurate documentation for billing purposes while adhering to strict privacy guidelines set forth under HIPAA laws.
Assisted in the development and implementation of a comprehensive employee training program designed to enhance skills, increase knowledge, and promote professional growth within the non-emergency transportation sector.
Evaluated new technologies and software solutions with the potential to streamline operations, ultimately resulting in improved efficiency across all aspects of non-emergency medical transport services.
Improved client satisfaction with timely and efficient transportation services through effective dispatching procedures.
Optimized resource allocation by conducting regular reviews of staff performance, fleet utilization, and overall operations.
Employee Benefits Customer Service Representative at Senture TeleperformanceEmployee Benefits Customer Service Representative at Senture Teleperformance