Nahomy Pena
Everett,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Sales Associate
Nordstrom
06.2022 - 10.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cashier Assistant
Nordstrom
06.2021 - 09.2021
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
Skills
- Adapt to Diverse Groups
- Sales Forecasting
- Hospitality and Accommodation
- Cash Handling Accuracy
- Team Development
Languages
Spanish
Full Professional
Timeline
Sales Associate
Nordstrom
06.2022 - 10.2022
Cashier Assistant
Nordstrom
06.2021 - 09.2021
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