Nahuel Mediza
Brooklyn,NY
Summary
Experienced restaurant server with over 8 years in hospitality. Know for providing quick customer service in high volume dining establishments. Skilled in building connection with guest, handing customer complaints, and maintaining a positive atmosphere. Proficient in various POS systems and committed to upholding food safety and sanitation standards.
Overview
8
8
years of professional experience
Work History
Server
Chavela’s
10.2022 - 11.2024
- Upsold high-profit ítems to enhance sales numbers
- Explained menu ítems and suggested appropriate options for food allergy concerns
- Worked POS system to place orders, manage bills and handle complimentary ítems
- Table turnover processes, reducing customer wait times
Server
Surfish Bistro
05.2022 - 03.2023
- Maintained a positive during negotiation with customers to help de-escalate concerns
- Answered questions regarding promotions, sales and specials
- Assisted my colleagues when they needed help taking care of new tables
Server
The V-Spot
06.2018 - 12.2022
- Delivered outstanding customer service, contributing to a significant increase in repeat business
- Communicated effectively with kitchen staff to ensure prompt and accurate order delivery
- Along with running dishes, making drinks
Busser
Sala One Nine
11.2016 - 10.2018
- Wiped down and sanitized tables and clean floors
- Refilled drinks and bread during meals
- Remove dishes and glasses between courses and after guests depart
- Perform side work that was given from servers/managers
- Communicated with others busser to clean and turnover tables
Education
High School Diploma -
Bronx Design And Construction Academy
NY06.2017
Skills
- Excellent customer service skills
- Strong communication & interpersonal skills
- Ability to work in fast-paced environment
- Knowledge of food and beverage pairings
- POS system experience
- Upselling techniques
References
- Rebecca Brown, (845)-987-936, Chavela’s General Manager
- Magda, (347)-267-7120, Surfish Bistro Owner
Timeline
Server
Chavela’s
10.2022 - 11.2024
Server
Surfish Bistro
05.2022 - 03.2023
Server
The V-Spot
06.2018 - 12.2022
Busser
Sala One Nine
11.2016 - 10.2018
High School Diploma -
Bronx Design And Construction Academy