Naia Carter
Lakewood,CA
Summary
Self-motivated college student recognized for being highly organized, proactive, and ready with an open-mindset. Specialized in Customer Service, acclaimed for providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Seeking opportunities to expand skills and while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
LT Investments
Lakewood, CA
09.2023 - 02.2024
- Answered incoming calls from customers, providing prompt and accurate information.
- Provided product recommendations based on customer needs.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Handled escalated customer service issues professionally and efficiently.
Fresh Cut Clerk
Ralphs Grocery
Lakewood, CA
06.2023 - 12.2023
- Communicated effectively with team members regarding stock needs and special orders from customers.
- Provided training and guidance to new staff members on proper procedures related to cutting, storing, and packaging fresh cut produce.
- Monitored work environment to maintain safety, cleanliness and organization.
Sales Representative
Skyline Smart Energy
Downey, CA
04.2023 - 06.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Education
High School Diploma -
Dallastown Area Senior High School
Dallastown, PA06.2022
Some College (No Degree) - Magnetic Resonance Imaging (MRI) Technology
National Polytechnic College
Lakewood, CASkills
- Critical Thinking
- Retail Sales
- Positive and professional
- Typing proficiency
- Multi-Task Management
- High-energy attitude
- Customer Service
- Adaptive team player
Timeline
Customer Service Representative
LT Investments
09.2023 - 02.2024
Fresh Cut Clerk
Ralphs Grocery
06.2023 - 12.2023
Sales Representative
Skyline Smart Energy
04.2023 - 06.2023
High School Diploma -
Dallastown Area Senior High School
Some College (No Degree) - Magnetic Resonance Imaging (MRI) Technology
National Polytechnic College
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