Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naia DeCanto Charley

Hilo

Summary

Customer-focused aviation professional with experience in airport operations, leadership, and safety. Passionate about creating a positive travel experience through exceptional service, teamwork, and professionalism. Excited to bring a strong work ethic and genuine care for others to the Alaska Airlines Flight Attendant team.

Overview

7
7
years of professional experience

Work History

Ramp Supervisor

UNIFI - Delta Airlines– Kona International Airport (KOA)
Kailua-Kona, HI
05.2026 - Current
  • Lead and support ramp operations while ensuring safety, efficiency, and on-time performance.
  • Coordinate daily assignments and provide guidance to team members.
  • Promote a culture of safety, professionalism, and exceptional service.

Ramp Agent

UNFI-Delta Airlines – Kona International Airport (KOA)
Kailua-Kona, HI
12.2025 - 05.2026
  • Loaded and unloaded baggage and cargo safely and efficiently.
  • Worked closely with flight crews and operations teams to ensure on-time departures.
  • Followed FAA and company safety procedures in all aspects of ramp operations.

Cabin Agent

Hawaiian Airlines – Kona International Airport (KOA)
07.2025 - 12.2025
  • Prepared aircraft cabins to meet safety and cleanliness standards.
  • Worked under tight turnaround times while maintaining attention to detail.
  • Collaborated with cross-functional teams to deliver an excellent passenger experience.

Barista

Vibe Cafe
Hilo, HI
02.2025 - 05.2025
  • Delivered friendly customer service in a fast-paced environment.
  • Prepared food and beverages while maintaining cleanliness.
  • Upsold menu items and built rapport with customers.

Dispatcher Office Assistant

Cochise College
Douglas, AZ
03.2023 - 03.2024
  • Coordinated schedules and communicated with staff and students.
  • Maintained organization in a time-sensitive office environment.

Barista

Teapresso Bar
Hilo, HI
02.2020 - 07.2021
  • Provided outstanding customer service and handled high-volume periods.

Sales Associate

Jeans Warehouse
Hilo, HI
12.2019 - 04.2020
  • Assisted customers and created a welcoming shopping experience.

Education

Associate of Applied Science - Professional Pilot Technology

Cochise College
Douglas, AZ
05-2024

Diploma - undefined

Waiakea High School
Hilo, HI

Skills

  • Customer Service
  • Passenger Assistance
  • Safety & Compliance
  • Leadership
  • Communication
  • Conflict Resolution
  • Teamwork
  • Adaptability
  • Multitasking
  • Problem Solving
  • Time Management

Timeline

Ramp Supervisor

UNIFI - Delta Airlines– Kona International Airport (KOA)
05.2026 - Current

Ramp Agent

UNFI-Delta Airlines – Kona International Airport (KOA)
12.2025 - 05.2026

Cabin Agent

Hawaiian Airlines – Kona International Airport (KOA)
07.2025 - 12.2025

Barista

Vibe Cafe
02.2025 - 05.2025

Dispatcher Office Assistant

Cochise College
03.2023 - 03.2024

Barista

Teapresso Bar
02.2020 - 07.2021

Sales Associate

Jeans Warehouse
12.2019 - 04.2020

Diploma - undefined

Waiakea High School

Associate of Applied Science - Professional Pilot Technology

Cochise College