Tony Tremino
ATLANTA,GA
Summary
Speed in moving cargo, servicing facilities and reviewing aircraft exteriors. Hardworking, dependable and dedicated to safety. Skilled at work organization, schedule management and administration of team operations. Experienced in all ramp activities and specializing in making continuous improvements to increase team effectiveness and streamline activities. Ramp Supervisor manages needs of diverse aircraft under tight deadlines. Detail-oriented and systematic professional with history of minimal errors and maximum speed in moving cargo, servicing facilities and reviewing aircraft exteriors. Hardworking, dependable and dedicated to safety. Excellent leadership and problem-solving abilities developed over 3 years' experience loading, unloading, and servicing inbound and outbound aircraft. Capable trainer and coach with a motivational approach.
Overview
3
3
years of professional experience
Work History
Ramp Supervisor
Menzies Aviation
2023.01 - 2024.08
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Collaborated with airline representatives to resolve any operational issues and improve overall service quality.
- Coordinated closely with maintenance teams to address any equipment issues promptly, reducing downtime impact on flight schedules.
- Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights.
Customer Service Representative
Unifi Spirit Gate Agent
2021.05 - 2023.01
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Hapeeville Charter Carrer Academy
Atlanta GA05.2021
Skills
- Ramp service
- Operational Efficiency
- Passenger Boarding
- Ground Support Equipment
- Customer Service
- Pushback and towing
- Team building
- Crew Operation Improvement
- Hazardous Materials
- Cargo Handling
- Passenger Assistance
- Flexible Schedule
Traveling/d going out Shoping
i like traveling eating,eating and dining out which this would make the perfect job for me.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ramp Supervisor
Menzies Aviation
2023.01 - 2024.08
Customer Service Representative
Unifi Spirit Gate Agent
2021.05 - 2023.01
High School Diploma -
Hapeeville Charter Carrer Academy
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