NAID GAGULIC
Bowling Green,KY
Summary
Results-driven Logistics Manager at Justransport LLC with expertise in supply chain management and fleet dispatch. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Successfully coordinated logistics operations, ensuring timely deliveries and compliance with safety regulations, while fostering collaboration across departments.
Overview
5
5
years of professional experience
Work History
Logistics Manager
Justransport LLC
Alvaton, KY
05.2024 - Current
- Coordinated logistics operations across multiple departments to ensure seamless supply chain management.
- Coordinated daily schedules for drivers and transportation resources.
- Monitored vehicle locations using GPS tracking systems.
- Ensured compliance with safety regulations and company policies.
Intern
AcuPulse
Bowling Green, KY
10.2023 - 05.2024
- Efficiently coordinated shipping logistics for numerous products weekly, ensuring timely delivery and inventory accuracy
- Securely processed sensitive customer information into Square, maintaining accuracy and confidentiality for all transactions
- Improved customer satisfaction by promptly addressing inquiries and resolving shipping and order fulfillment issues
Assistant Manager
Water Works Auto Wash
Bowling Green, KY
05.2020 - 10.2023
- Managed 6 team members ensuring all members were on task
- Held each team member accountable for achieving brand and performance goals
- Demonstrated good leadership qualities and inspired enthusiasm in employees
- Planned and executed opening and closing duties of the store
- Assisted the store manager in the daily operations and assumed store responsibilities in the absence of the manager when needed
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored new staff on service protocols and equipment use.
- Coordinated maintenance of washing equipment to ensure optimal performance.
- Monitored team performance and provided feedback for continuous improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Bachelor of Arts - Economics, Finance Minor
Western Kentucky University
Bowling Green, KY05.2024
High school or equivalent -
Bowling Green High School
Bowling Green, KY05.2020
Skills
- Fleet dispatch
- Critical Thinking
- Customer Management
- Collaboration
- Time Management
- Event coordination
- Supply chain management
- GPS tracking systems
- Transportation logistics
- Data analysis
- Problem solving
- Effective communication
Professional Clubs
- Good Deeds Club, Western Kentucky University, 10/22, Present
- Business Association for Development, Western Kentucky University, 09/22, Present
Community Service
- Received 15 hours of Community Service, Fall 2020 – Spring 2024
- Attended a community service event every month during senior year of high school, 2019 - 2020
Academic Honors
Dean’s List, Western Kentucky University, Fall 2020, Fall 2021, Spring 2023, Fall 2023
Leadership Experience
Captain, Varsity Soccer, Bowling Green High School, 2018, 2019, 2020
Languages
English
Professional
Bosnian
Professional
References
References available upon request.
Timeline
Logistics Manager
Justransport LLC
05.2024 - Current
Intern
AcuPulse
10.2023 - 05.2024
Assistant Manager
Water Works Auto Wash
05.2020 - 10.2023
Bachelor of Arts - Economics, Finance Minor
Western Kentucky University
High school or equivalent -
Bowling Green High School
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