Naiesha Thompson
West Allis,Wisconsin
Summary
Upbeat, customer-focused Sales Associate with 8 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. I am a self-motivated, hard-working person I believe in working for everything that I have and want . I have been working since I was 15 in order to teach myself responsibility . I am very patient when it comes to working with people, I always like to take a bad situation and make sure that the customer or the person has a better attitude and experience by the end of the conversation. I am currently going to college to study social work and I'm really excited to work in that field because it was honestly something that I've had my eyes on since I was in middle school.
Overview
5
5
years of professional experience
Work History
Guest Shelter Staff
The Cathedral Center
03.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Seeing as this job is the first introduction to my career field, I have proven my ability to learn quickly and adapt to new situations
- Helping guests with their laundry and setting up their chores
- Serving dinner to singles as well as families with my team on shift
Sales Associate
Macys Department Store
07.2021 - 04.2024
- Bagged or packaged purchases and wrapped gifts.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Handled customer complaints in a professional manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Server
American Family Field
04.2023 - 10.2023
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
Cashier
Kopps Frozen Custard
03.2019 - 07.2021
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
Education
Associate of Arts - Social Work
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
Audubon Technology And Communication High School
Milwaukee, WI05-2019
Skills
- Upselling
- Patience
- Outgoing
- Good communication
- Positive and Professional
- Friendly, Positive Attitude
Timeline
Guest Shelter Staff
The Cathedral Center
03.2024 - Current
Server
American Family Field
04.2023 - 10.2023
Sales Associate
Macys Department Store
07.2021 - 04.2024
Cashier
Kopps Frozen Custard
03.2019 - 07.2021
Associate of Arts - Social Work
Milwaukee Area Technical College
High School Diploma -
Audubon Technology And Communication High School
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