Naija Davis
Turnersville
Summary
Dynamic customer service professional with over 8 years of experience in financial transactions and documentation accuracy. Skilled in problem-solving and active listening, committed to enhancing customer satisfaction and maintaining compliance with industry regulations.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
PNC Wealth Management
Blackwood
01.2020 - Current
- Coordinated financial transactions and ensured accuracy in documentation.
- Assisted clients with account inquiries and service requests daily.
- Resolved client concerns through effective communication and problem-solving skills.
Customer Service Representative
TD Bank
Mt.laurel
04.2015 - 01.2020
- Assisted clients with account inquiries and service requests daily.
- Coordinated financial transactions and ensured accuracy in documentation.
- Maintained up-to-date knowledge of financial regulations and company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Some College (No Degree) - Business Administration and Management
Rowan College At Gloucester County
Sewell, NJSkills
- Account management
- Financial transactions
- Documentation accuracy
- Regulatory compliance
- Customer inquiries
- Customer relationship management
- Effective communication
- Time management
- Active listening
- Money handling
Timeline
Customer Service Representative
PNC Wealth Management
01.2020 - Current
Customer Service Representative
TD Bank
04.2015 - 01.2020
Some College (No Degree) - Business Administration and Management
Rowan College At Gloucester County