Naija Rahman

Greeted and assisted customers whenever needed and according to company policy. Assist cashiers and customer service and monitor parcel pick-up personnel as needed.

Checked work schedule, performed daily inspection of department, obtained supplies and prepare for operations. Assigned cashiers to register positions and actively monitoring the front end operations and staff to ensure excellent customer service is provided at all times.

Opening and closing the store, which includes auditing the cash draws, pulling access money during the shift and dropping it into the stores safe.

Managing the scheduling of front end associates to provide adequate department coverage.

• Maintaining all sanitation and appearance standards, restaurant cleanliness
• Sets up and monitors food and smoothie work stations
• Taking customers orders, accurately handling cash, and being responsible for the draw
• Being friendly & interacting customers when they emerged the cafe.
• Collaborated with team members to complete orders.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Operated cash register to ring up final bill and process various forms of payment.

• Conducted accurate sales transactions in store and on drive- thru shifts in an efficient and timely manner.
• Replenished and stocked service stations, cabinets, and tables, and followed safely protocols to ensure an enjoyable dining experience.
• Greeted customers and answered their questions about menu items, specialty items, promotions, and combinations.
• Trained new team members on procedures, customer service, and sales techniques.
• Documented customer orders and conveyed special requests to kitchen staff.

• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Managed efficient cash register operations.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Greeted customers and helped with product questions, selections, and purchases.

• Landscaping and gardening, Community service related work, Organized school building
• Understood and followed verbal and written instructions to complete work correctly.
• Worked alongside team to accomplish work goals according to schedule.